Summary
Overview
Work History
Education
Skills
Skills
Certification
Social Activities
References
Timeline
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Ola Omer

New Delhi,DL

Summary

2 years with high-profile technology companies with strong communication skills gained from voluntary work over years. Achievements: Drove Revenue gains in fraud Area by being a part in Fraud Buster Project; handling by passing fraud, maintain service and check daily trends. I was Revenue Assurance and Fraud Management Awareness Week organizer, Being a part of Building Audio Library for blind students.

Overview

2
2
years of professional experience
5
5
years of post-secondary education
7
7
Certifications
2
2
Languages

Work History

Teacher Assistant

Napata College, Khartoum Khartoum, Safemann Engineering Co
11.2017 - 03.2018
  • Prepare ICT labs and Microsoft Office labs syllabubs.
  • Completed and submitted reports detailing course activities.
  • Performed administrative activities like taking attendance, grading assignments, and maintaining student records.
  • Maintained office hours to help students with questions and educational support.
  • Supported instructor with test administration, curriculum development ,Quizzes and Final Exam grading.

Sales Engineer

Safemann Engineering Co.LTD
07.2017 - 11.2017
  • Prepare and deliver technical presentations explaining products or services to prospective customers.
  • Prepare Customers' Quotations.
  • Provided technical support to internal and external customers as needed.
  • Prepare Weekly, Monthly Reports.

Fraud Analyst at RAFM

MTN Sudan
Khartoum, Sudan
04.2016 - 04.2017
  • Reviewed and reconciled financial reports, utilizing PL/SQL and Excel spreadsheets daily and demonstrated strong proficiency.
  • Reduced Revenue leakage in SIMBOX area (by passing fraud) by tracking suspicious user behavior, identify fraudsters, eliminate damage in real time.
  • Reduce Revenue cost by Building Control Reconcile UPCC vs OCS.
  • Monitor postpaid and Roaming trends.
  • Confirm the Configuration Rate on billing system for new products.
  • Marketing Products Confirmations.
  • Assisted with the monthly close and preparation of internal monthly operating plan report and consolidated financial statements.
  • Successfully resolved ad-hoc tasks on statement imbalances and adjustments quickly and accurately.

Education

B.Sc. - Information Technology

University of Khartoum
01.2010 - 01.2015

Skills

    PL/SQL

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Skills

Effective change management

Multitasking

Continuous Innovation

Leadership and Collaboration

Risk assessment

Analytical thinking
Internet and Digital Technology proficiencies

Certification

Power BI online Training ( RRITEC Institute, India)

Social Activities

  • Volunteer at IEEE institute of electrical and electronics engineering (ICCEEE-conference 2013), Speakers team.
  • Volunteer at IEEE institute of electrical and electronics engineering (ICCNEEE-conference 2015), Registration team.
  • Volunteered as a teacher in Al-Noor Institute for Blind children.
  • Participated in the College Open Week 2013.
  • Participated in IEEE day projects competition.
  • Volunteer at Global Entrepreneurship week 2015, Media team.
  • Revenue Assurance and Fraud management Awareness week organizer 2017.

References

  • Feras Osman Revenue Assurance and Fraud Senior Manger, Fosman@mtn.sd.
  • Mohamed Saif Eldin General manager at safemann Engineering CO.LTD Mohameds123@hotmail.com.
  • Azza Elteraify General Coordinator of IEEE Sudan, aeltraify87@gmail.com.
  • Mohamed Abd Elkareem Teacher at Napta College, mohamed279@yahoo.com.

Timeline

Power BI online Training ( RRITEC Institute, India)

07-2021

Oracle Database 12c ( NIIT Institute, India)

09-2019

Data Analysis One Million Arab Coders Initiate

02-2019
Introduction to Data Science: a 4-course specialization
08-2018
By IBM on Coursera. Specialization Certificate earned on
08-2018
Python basics to advance (TGC Institute ,India)
05-2018

Analyzing and Visualizing Data with Power BI (Online Course on Edx) )

03-2018

Teacher Assistant

Napata College, Khartoum Khartoum, Safemann Engineering Co
11.2017 - 03.2018

Sales Engineer

Safemann Engineering Co.LTD
07.2017 - 11.2017

Fraud Analyst at RAFM

MTN Sudan
04.2016 - 04.2017

B.Sc. - Information Technology

University of Khartoum
01.2010 - 01.2015

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Ola Omer