Ola Omer
New Delhi,DL
Summary
2 years with high-profile technology companies with strong communication skills gained from voluntary work over years. Achievements: Drove Revenue gains in fraud Area by being a part in Fraud Buster Project; handling by passing fraud, maintain service and check daily trends. I was Revenue Assurance and Fraud Management Awareness Week organizer, Being a part of Building Audio Library for blind students.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
7
7
Certifications
2
2
Languages
Work History
Teacher Assistant
Napata College, Khartoum Khartoum, Safemann Engineering Co
11.2017 - 03.2018
- Prepare ICT labs and Microsoft Office labs syllabubs.
- Completed and submitted reports detailing course activities.
- Performed administrative activities like taking attendance, grading assignments, and maintaining student records.
- Maintained office hours to help students with questions and educational support.
- Supported instructor with test administration, curriculum development ,Quizzes and Final Exam grading.
Sales Engineer
Safemann Engineering Co.LTD
07.2017 - 11.2017
- Prepare and deliver technical presentations explaining products or services to prospective customers.
- Prepare Customers' Quotations.
- Provided technical support to internal and external customers as needed.
- Prepare Weekly, Monthly Reports.
Fraud Analyst at RAFM
MTN Sudan
Khartoum, Sudan
04.2016 - 04.2017
- Reviewed and reconciled financial reports, utilizing PL/SQL and Excel spreadsheets daily and demonstrated strong proficiency.
- Reduced Revenue leakage in SIMBOX area (by passing fraud) by tracking suspicious user behavior, identify fraudsters, eliminate damage in real time.
- Reduce Revenue cost by Building Control Reconcile UPCC vs OCS.
- Monitor postpaid and Roaming trends.
- Confirm the Configuration Rate on billing system for new products.
- Marketing Products Confirmations.
- Assisted with the monthly close and preparation of internal monthly operating plan report and consolidated financial statements.
- Successfully resolved ad-hoc tasks on statement imbalances and adjustments quickly and accurately.
Education
B.Sc. - Information Technology
University of Khartoum
01.2010 - 01.2015
Skills
PL/SQL
Python
Data Science
Power BI
Microsoft Office
Skills
Effective change management
Multitasking
Continuous Innovation
Leadership and Collaboration
Risk assessment
Analytical thinking
Internet and Digital Technology proficiencies
Certification
Power BI online Training ( RRITEC Institute, India)
Social Activities
- Volunteer at IEEE institute of electrical and electronics engineering (ICCEEE-conference 2013), Speakers team.
- Volunteer at IEEE institute of electrical and electronics engineering (ICCNEEE-conference 2015), Registration team.
- Volunteered as a teacher in Al-Noor Institute for Blind children.
- Participated in the College Open Week 2013.
- Participated in IEEE day projects competition.
- Volunteer at Global Entrepreneurship week 2015, Media team.
- Revenue Assurance and Fraud management Awareness week organizer 2017.
References
- Feras Osman Revenue Assurance and Fraud Senior Manger, Fosman@mtn.sd.
- Mohamed Saif Eldin General manager at safemann Engineering CO.LTD Mohameds123@hotmail.com.
- Azza Elteraify General Coordinator of IEEE Sudan, aeltraify87@gmail.com.
- Mohamed Abd Elkareem Teacher at Napta College, mohamed279@yahoo.com.
Timeline
Power BI online Training ( RRITEC Institute, India)
07-2021
Oracle Database 12c ( NIIT Institute, India)
09-2019
Data Analysis One Million Arab Coders Initiate
02-2019
Introduction to Data Science: a 4-course specialization
08-2018
By IBM on Coursera. Specialization Certificate earned on
08-2018
Python basics to advance (TGC Institute ,India)
05-2018
Analyzing and Visualizing Data with Power BI (Online Course on Edx) )
03-2018
Teacher Assistant
Napata College, Khartoum Khartoum, Safemann Engineering Co
11.2017 - 03.2018
Sales Engineer
Safemann Engineering Co.LTD
07.2017 - 11.2017
Fraud Analyst at RAFM
MTN Sudan
04.2016 - 04.2017
B.Sc. - Information Technology
University of Khartoum
01.2010 - 01.2015