Olivia Powers
Fort Wayne
Summary
Barista with exceptional customer service skills at Laz's Cuban Cafe. Expert in crafting beverages while maintaining a clean workspace. Recognized for promoting a positive team environment and effectively managing high-volume service periods. Strong attention to detail and time management abilities contributed to increased customer satisfaction and sales.
Overview
2
2
years of professional experience
Work History
Barista
Laz's Cuban Cafe
05.2023 - 04.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Followed exact recipes for mixing and preparing beverage and food items.
Education
Bachelor of Science - Criminal Justice And Spanish
Indiana University, Bloomington
Bloomington, IN05-2028
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cleanliness
- Exceptional customer service
- Order taking
- Multitasking and organization
Languages
Spanish
Limited Working
Timeline
Barista
Laz's Cuban Cafe
05.2023 - 04.2025
Bachelor of Science - Criminal Justice And Spanish
Indiana University, Bloomington
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