OLYVA MAZUMDAR
Key Account Manager
Noida
Summary
Experienced and collaborative Key Account Manager with a proven track record of success in building strong relationships, negotiating effectively, and driving new business growth within targeted accounts. Possessing a keen analytical and quantitative mindset, as well as a strong technical aptitude. Consistently pays great attention to detail to deliver exceptional results. Motivated by self-drive and adaptability, continuously strives to exceed goals and achieve outstanding outcomes.
Overview
19
19
years of professional experience
2
2
Certificates
Work History
Manager Key Accounts
Madura Coats Private Limited
Remote
04.2024 - Current
- Generated 16% growth in Q4 of FY 24 over the last quarter.
- New business revenue worth $200K in FY 24.
- Introduced five new projects in 2025, with an annual potential of $500K.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Developed customized proposals for potential clients, demonstrating the value of the company's products and services.
- Developed and maintained relationships with customers and suppliers through account development.
- Expanded the key account base by identifying and cultivating new business opportunities.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Mentored junior members of the team in key account management best practices, fostering a culture of continuous learning and professional growth within the organization.
Manager (Marketing and Business Development)
Vani Pvt Ltd
02.2023 - 10.2023
- Established team priorities, maintained schedules and monitored performance.
- Managed over 8 customer visits per week and introduced 5 new projects
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
Manager, International Marketing
Aksh Optifibre Ltd
07.2021 - 05.2022
- Developed and maintained relationships with customers and stakeholders through account development.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Contributed to business growth in international territories with use of marketing penetration tactics, thereby increasing sales by 15%
- Mentored junior team members, providing guidance on best practices for creating compelling content tailored toward specific geographic regions.
- Established long-term growth strategies by conducting comprehensive market analysis to identify emerging trends and capitalize on new opportunities.
Assistant Manager, Polystyrene North India
Supreme Petrochem Ltd.
05.2019 - 07.2021
- Focus on value-based growth by offering specialty products and new developments, thereby increasing product base with customers.
- Managed, 1100 MT inventory, dispatches per month and sales of Rs. 187 crore annually
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Generated repeat business through exceptional customer service.
Assistant Manager, Export
Supreme Petrochem Ltd.
11.2015 - 05.2021
- Onboarded 11 new and lost customers and 4 new distributors globally
- Developed loyal and highly satisfied customer base through proactive management distributors and agents.
- Handled pricing and routing for over 10 international shipments every month.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Oversaw cargo claims to investigate and resolve loss or damage issues during transit.
Executive
Chemicals Hyundai Corporation
01.2014 - 10.2015
- Developed sales strategies to achieve short and long-term sales revenue objectives.
- Managed $ 1 million sales per month
- Achieved company growth by implementing strategic marketing plans and business development initiatives.
- Located bottlenecks to streamline existing processes.
Executive
Exports Axiom Cordages Ltd
12.2012 - 12.2013
- Generated $100K new business and managed $ 250K business annually.
- Identified trends and assessed opportunities to improve processes and execution.
Indenting Agent
Polycat Polymers
01.2012 - 11.2012
- Conducted 20 calls on an average daily to generate leads.
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 12%.
- Increased customer satisfaction with personalized follow-up strategies.
Officer-Exports
LG Polymers India Pvt. Ltd.
07.2010 - 10.2010
- Managed 200 MT Polystyrene export sales and shipment per month
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
Key Accounts Manager
LIC Mutual Fund Asset Management Co Ltd
01.2007 - 06.2010
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
- Managed over 20 customer calls per day and 5 institutional sales meetings per week
- Developed a comprehensive understanding of customers'' needs, enabling targeted up-selling and cross-selling efforts.
Education
MBA - Marketing Management
Institute of Productivity And Management, Meerut
Meerut, India06-2006
BBA - Management
University of Burdwan
Durgapur05-2004
Skills
Team leadership
Business development
Marketing
Goal setting
Negotiation
Business planning
Sales management
Complex Problem-solving
Operations management
Strategic planning
Decision-making
Performance management
Certification
Certificate Program in Strategic Management and Business Essentials, INSEAD
Timeline
Certificate Program in Strategic Management and Business Essentials, INSEAD
01-2025
Integrated Program in Generative AI, Hero Vired
12-2024
Manager Key Accounts
Madura Coats Private Limited
04.2024 - Current
Manager (Marketing and Business Development)
Vani Pvt Ltd
02.2023 - 10.2023
Manager, International Marketing
Aksh Optifibre Ltd
07.2021 - 05.2022
Assistant Manager, Polystyrene North India
Supreme Petrochem Ltd.
05.2019 - 07.2021
Assistant Manager, Export
Supreme Petrochem Ltd.
11.2015 - 05.2021
Executive
Chemicals Hyundai Corporation
01.2014 - 10.2015
Executive
Exports Axiom Cordages Ltd
12.2012 - 12.2013
Indenting Agent
Polycat Polymers
01.2012 - 11.2012
Officer-Exports
LG Polymers India Pvt. Ltd.
07.2010 - 10.2010
Key Accounts Manager
LIC Mutual Fund Asset Management Co Ltd
01.2007 - 06.2010
MBA - Marketing Management
Institute of Productivity And Management, Meerut
BBA - Management
University of Burdwan