OLYVA MAZUMDAR
Sales And Business Development
Bangalore
Summary
Proactive and meticulous Sales Manager with over 14 years of experience in polymer and manufacturing industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
14
14
years of professional experience
Work History
Manager (Marketing and Business Development)
Vani Pvt Ltd
02.2023 - 10.2023
- Established performance goals and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
- Involved in recruitment and interviewing process, implemented mentoring program to promote positive feedback and engagement.
- Managed over 8 customer visits per week and introduced 5 new projects
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Continually maintained and improved company's reputation and positive image in markets served
Manager, International Marketing
Aksh Optifibre Ltd
07.2021 - 05.2022
- Developed and maintained relationships with customers and stakeholders through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Contributed to business growth in international territories with use of marketing penetration tactics, thereby increasing sales by 15%
Assistant Manager, Polystyrene North India
Supreme Petrochem Ltd.
05.2019 - 07.2021
- Managing Polystyrene business and supply for Key Accounts and their OEM's for Northern India
- Drive volume and growth with focus on annual budget estimates
- Aided in drawing up and review pricing strategy and annual contracts
- Focus on value based growth by offering specialty products and new developments, thereby increasing product base with customers
- Identified and communicated customer needs to supply chain capacity and quality teams
- Managed, 1100 MT inventory, dispatches per month and sales of Rs. 187 crore annually
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assistant Manager, Export
Supreme Petrochem Ltd.
11.2015 - 05.2021
- Developed strategy to increase sales and drive profits for Styrenics
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reviewed sales and gross profit report to assess company efficiency.
- Onboarded 11 new and lost customers and 4 new distributors globally
- Developed loyal and highly satisfied customer base through proactive management distributors and agents
- Competition analysis based on Global Channel Partner inputs and import data
- Actively scouted for new opportunities and leveraged existing relationships in South East Asia, Oceania, Africa, Latin America and Europe
- Handled pricing and routing for over 10 international shipments every month.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Aided Export documentation and procedures related to shipping, commodity classification and customs compliance.
- Oversaw cargo claims to investigate and resolve loss or damage issues during transit.
- Maintained current knowledge of relevant legislation, political situations or other factors that could affect freight shipping.
Executive
Chemicals Hyundai Corporation
01.2014 - 10.2015
- Developed sales strategies to achieve short and long-term sales revenue objectives.
- Conducted business forecasts to identify recent developments.
- Identified trends and assessed opportunities to improve processes and execution.
- Collaborated with back-office team members to facilitate seamless business execution.
- Managed $ 1 million sales per month
Executive
Exports Axiom Cordages Ltd
12.2012 - 12.2013
- Conducted business forecasts to identify recent developments.
- Established clear and competitive goals, growth roadmaps, and business plans.
- Identified trends and assessed opportunities to improve processes and execution.
- Conducted regular meetings with team to discuss issues, concerns and updates.
Indenting Agent
Polycat Polymers
01.2012 - 11.2012
- Obtained client information by answering telephone calls.
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
- Maintained comprehensive product and service knowledge for accurate, informative customer advice.
- Called prospective clients in market area to explain products offered and qualify leads.
- Presented feedback to management on customer service trends and improvement areas.
Officer-Exports
LG Polymers India Pvt. Ltd.
07.2010 - 10.2010
- Daily stock planning and allocation activity and coordination with regional offices
- Managed 200 MT Polystyrene export sales and shipment per month
- Aid in export planning, pricing and shipment
- Devised and implemented processes and procedures to streamline operations.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Key Accounts Manager
LIC Mutual Fund Asset Management Co Ltd
01.2007 - 06.2010
- Developed and delivered presentations to key customers to position products and services.
- Built and maintained strong client relationships to drive business growth.
- Supported sales and reporting for large and medium-sized accounts.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
- Managed over 20 customer calls per day and 5 institutional sales meetings per week
Education
PGDBM - Marketing
Institute of Productivity And Management
Meerut, India 07.2004 - 06.2006
BBA - Business Management
Michael Madhusudan Memorial College, University of Burdwan
Durgapur, India 07.2001 - 06.2004
12th - Bio Science
Bidhan Chandra Institute For Girls
Durgapur, India 05.1999 - 04.2001
10th - All Subjects
Carmel Convent
Durgapur, India 04.1984 - 03.1999
Skills
Strategic Planning
undefinedPersonal Information
Date of Birth: 10/23/82
Timeline
Manager (Marketing and Business Development)
Vani Pvt Ltd
02.2023 - 10.2023
Manager, International Marketing
Aksh Optifibre Ltd
07.2021 - 05.2022
Assistant Manager, Polystyrene North India
Supreme Petrochem Ltd.
05.2019 - 07.2021
Assistant Manager, Export
Supreme Petrochem Ltd.
11.2015 - 05.2021
Executive
Chemicals Hyundai Corporation
01.2014 - 10.2015
Executive
Exports Axiom Cordages Ltd
12.2012 - 12.2013
Indenting Agent
Polycat Polymers
01.2012 - 11.2012
Officer-Exports
LG Polymers India Pvt. Ltd.
07.2010 - 10.2010
Key Accounts Manager
LIC Mutual Fund Asset Management Co Ltd
01.2007 - 06.2010
PGDBM - Marketing
Institute of Productivity And Management
07.2004 - 06.2006
BBA - Business Management
Michael Madhusudan Memorial College, University of Burdwan
07.2001 - 06.2004
12th - Bio Science
Bidhan Chandra Institute For Girls
05.1999 - 04.2001
10th - All Subjects
Carmel Convent
04.1984 - 03.1999
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