Om Prakash Mishra
Product Manager
Bangalore,Karnataka
Summary
Product Manager with 4 years of experience designing and developing products from customer specifications and sales department requests. Proactively communicated with manufacturing team to plan materials and tools necessary to build specified designs. Well-versed in B2B industries, I love solving customer or business problems using technology solutions and constantly seeking opportunities to challenge
Overview
2
2
Certifications
5
5
years of post-secondary education
9
9
years of professional experience
Work History
Product Engineer & Developer
Avankia Software Pvt. Ltd
Bangalore, Karnataka
02.2012 - 10.2014
- Responsibilities: Requirement Gathering, SOW,BPR and Designing work flows
- Operating as a Product Support & Developer with Support Team that provides production support for the US environment.
- Administering process user requests received through monitoring tool and recording as cases in Salesforce platform, telephone and emails.
- Handling usage and customization of DBSync integration / ETL tool to integrate data between Salesforce.com Enterprise Edition and QuickBooks Desktop applications as per business needs.
- Looking after customization of Salesforce cloud to meet the requirements of client’s business process.
- Managing migration of data between Salesforce and QuickBooks bidirectional keeping in track of master database using Databases.
- Dealing with mapping the source and target entities as per business standards.
- Performing troubleshooting of integration process in case of any issue occurred in the process.
- Performing troubleshooting of integration process in case of any issue occurred in the process.
- End to end implementation of projects and solutions, providing end-user training and creating end-user documentation.
Sr. Business Analyst
Jifflenow
Bangalore, Karnataka
10.2014 - 10.2015
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
- Drafted quarterly and yearly reports on company financial metrics to assess successes and account for deficiencies.
- Mapped current business and operational processes and recommended areas for improvement.
- Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Documented business processes and analyzed procedures to align with changing business needs.
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
- Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
Solutions Consultant
Jifflenow
Bangalore, Karnataka
10.2015 - 05.2017
- Drafted integration plans to ease assimilation of products into customers' business infrastructure.
- Performed proof of concept demonstrations, instructing potential customers on benefits of product.
- Designed post-sale training curricula to educate customers on use and maintenance of products.
- Coordinated support responses to customer issues, verifying closure of all concerns and correction of all deficiencies.
- Communicated with CSM and Sales teams to integrate customer feedback into future promotional efforts.
- Collaborated with pre-sales team to develop post-sale technical processes for installation and technical support.
- Managed diverse projects and resolved complex issues to support timely completion.
- Evangelized for updated [Type] products following introduction of new features or updated specifications.
Product Manager
Jifflenow
Bangalore, Karnataka
05.2017 - Current
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Established criteria for each milestone within product roadmap as means to measure developmental progress.
- Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
- Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.
- Prioritized roadmap in order to achieve product goals and metrics.
- Managed benchmarks, product demonstrations and testimonials for performance evaluation.
- Defined and analyzed metrics to measure product performance.
- Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
- Worked with marketing teams to create, deploy and optimize effective campaigns for clients.
- Coordinated design meetings with the UX and Engineering teams.
Education
B.E - Computer Science Engineering
P Indra Reddy Memorial Engineering College
Chevella, Rangareddy 10.2007 - 04.2011
High School Diploma -
Spectra Junior College
Khammam, Telangana 05.2004 - 04.2006
Skills
Research and trend analysis
Certification
Force.com Developer Certification (401)
Accomplishments
Was an outstanding employee of the month thrice for my success product launch that grew the ARR by 5%
Timeline
Product Manager
Jifflenow
05.2017 - Current
Solutions Consultant
Jifflenow
10.2015 - 05.2017
Sr. Business Analyst
Jifflenow
10.2014 - 10.2015
Product Engineer & Developer
Avankia Software Pvt. Ltd
02.2012 - 10.2014
B.E - Computer Science Engineering
P Indra Reddy Memorial Engineering College
10.2007 - 04.2011
High School Diploma -
Spectra Junior College
05.2004 - 04.2006
Oracle Certification in Java Programming
Force.com Developer Certification (401)
Similar Profiles
Manoj BhaipManoj Bhaip
Lead Sales at Avankia Softwares Pvt Ltd-( DBSync)Lead Sales at Avankia Softwares Pvt Ltd-( DBSync)
Srikanth GudlaSrikanth Gudla
Principal Quality Assurance Engineer at Model N India Software Pvt Ltd / Revitas / iMANY Software Pvt Ltd.Principal Quality Assurance Engineer at Model N India Software Pvt Ltd / Revitas / iMANY Software Pvt Ltd.
Ankur AryaAnkur Arya
Senior Software Engineer at FranConnect India Software Pvt. Ltd, Franconnect India Software Pvt. LtdSenior Software Engineer at FranConnect India Software Pvt. Ltd, Franconnect India Software Pvt. Ltd