Om Prakash

· Research new wholesale food suppliers and negotiate prices

· Calculate future needs in kitchenware and equipment and place orders, as needed

· Manage and store vendors’ contracts and invoices

· Coordinate communication between front of the house and back of the house staff

· Prepare shift schedules

· Process payroll for all restaurant staff

· Supervise kitchen and wait staff and provide assistance, as needed

· Keep detailed records of daily, weekly and monthly costs and revenues

· Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)

· Monitor compliance with safety and hygiene regulations

· Gather guests’ feedback and recommend improvements to our menus

• Greeted guests warmly to foster welcoming environment.
• Followed workplace safety procedures to reduce accidents and hazards.
• Handled separate checks and other special requests to facilitate enjoyable dining experience.
• Cleaned and set up tables to promptly seat guests and reduce wait times.
• Explained menu, food and beverage preparation and ingredients to safeguard against allergies.
• Checked on guests throughout meal to attend to needs and provide great service.
• Offered specialty drinks, desserts and other premium items to maximize revenue.
• Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Asked customers for feedback, solved problems and filled drinks throughout meal.
• Inspected dishes and utensils for cleanliness.
• Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
• Collected orders and relayed them to bartenders quickly and accurately.

• Greet guests at the front desk and make suggestions for entertainment, dining and other engagements as appropriate
• Make reservations at local establishments upon request of the guest
• Prepare and display beverage and snack options for guests in the lobby
• Assist with the organization of on-site events, such as weddings and corporate retreats
• Collect Guest feedback during guest departure along with his likes and dislikes.
• Should be able to handle all guests without bias or prejudice.
• Follow the house rules and policies laid down by the management.
• Should possess detailed information about the Hotel, city as well as the competition
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• Welcome guests during check-in and giving a found farewell to guest while checkout.
• Handling guest complaints and concerns in an efficient and timely manner.
• Greeting guests as they enter and exit the .
• Allocate tables to all arriving guests.
• Mention the all data