OM PRAKASH
DELHI
Summary
Dynamic sales professional with a proven track record at Samsung India Electronics Pvt. Ltd., adept in exceeding sales targets and enhancing customer satisfaction. Skilled in relationship building and problem-solving, demonstrating resilience and exceptional communication skills. Achieved significant sales growth by leveraging expertise in technology and customer service.
Overview
3
3
years of professional experience
Work History
Samsung Experience Consultant
Samsung India Electronics Pvt. Ltd.
Delhi
09.2024 - Current
- Meeting sales targets.
- Being familiar with Samsung phones and upcoming models.
- Explaining options to customers, and recommending the best fit.
- Handling technical tasks, such as transferring photos and contacts, and setting up new phones.
- Providing excellent customer service.
- Greeting customers.
- Maintaining product information and customer service.
- Keeping the sales area clean and neat.
- Directing customers to the appropriate service, sales, and technical problems.
Digital Expert
Reliance Digital
Delhi
02.2023 - 09.2024
- Planning and execution of sales targets for the month.
- Welcome customers to the store, and answer their queries.
- Maintain assigned areas in stock and presentable condition.
- Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis.
- Meeting with the customer and explaining and demonstrating our products to them.
- Cross-sell products.
- Ensuring high levels of customer satisfaction through excellent sales service.
Cinepolite Associate
Cinepolis India Pvt Ltd
Delhi
09.2021 - 09.2022
- Greeting guests, selling tickets, taking food orders, and ensuring a positive experience for patrons.
- Preparing food items, operating the concession stand, and maintaining cleanliness.
- Maintaining proper stock levels of food, beverages, and merchandise.
- Keeping the auditoriums clean, checking equipment functionality, and addressing any technical issues.
- Adhering to safety regulations, cash handling procedures, and company standards.
- Collaborating with other staff members to ensure smooth operations during movie screenings.
Education
Bachelor of Arts - Geography
Swami Shraddhanand College
University Of Delhi05-2020
12th - Arts
Central Board of Secondary Education
Delhi05-2017
10th -
Central Board of Secondary Education
Delhi05-2015
Skills
- Self motivation
- Decision-making
- Active listening
- Empathy
- Communication skills
- Relationship building
- Negotiation
- Problem solving
- Resilience
- Objection handling
HOBBIES
• Explore New things related to tech world
• Traveling to new places
• Reading books and novels
• Watching webseries and Movies
• Playing cricket
Languages
Hindi
First Language
English
Intermediate (B1)
B1
OTHER DETAILS
Father name - Dashrath Sahni Gender - Malee
D.O.B - 12/05/1999 Marital status - Single
Timeline
Samsung Experience Consultant
Samsung India Electronics Pvt. Ltd.
09.2024 - Current
Digital Expert
Reliance Digital
02.2023 - 09.2024
Cinepolite Associate
Cinepolis India Pvt Ltd
09.2021 - 09.2022
Bachelor of Arts - Geography
Swami Shraddhanand College
12th - Arts
Central Board of Secondary Education
10th -
Central Board of Secondary Education
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