Om Rao
Vadodara
Summary
Detail-oriented Virtual Assistant with expertise in customer interaction and project management. Proficient in coordinating communication and managing documentation to ensure operational efficiency and support project budgets. Experienced in the Real Estate and Building and Construction industries in Australia, delivering effective administrative support.
Overview
2
2
years of professional experience
4
4
Certifications
Work History
Virtual Assistant
Virtual Teams & Solutions
Vadodara
12.2024 - Current
- Managed scheduling and calendar appointments for multiple team members.
- Coordinated communication between clients and team members effectively.
- Conducted property showings and open houses for potential buyers.
- Prepared contracts and documents for real estate transactions accurately.
- Assisted in managing project budgets and tracking material expenses effectively.
- Supported the procurement process by researching suppliers and materials for projects.
- Reviewed invoices from vendors and subcontractors for accuracy before authorizing payment.
Quality Analyst
Etech Global Services
Vadodara
12.2023 - 08.2024
- Conducted quality assessments on customer interactions to ensure compliance with standards.
- Collaborated with teams to identify areas for process improvement and efficiency.
- Utilized quality monitoring tools to evaluate agent performance and service quality.
- Documented findings and prepared reports for management review and decision-making.
Education
Post Graduate Diploma - Banking And Insurance
Maharaja Sayajirao University
Vadodara01-2024
Bachelor of Commerce - Accounting And Finance
Maharaja Sayajirao University
Vadodara01-2023
Skills
- Document preparation
- Attention to detail
- Project management
- Social media
- Verbal and written communication
- Customer interaction
Languages
English
Proficient (C2)
C2
Gujarati
Native
Native
Hindi
Proficient (C2)
C2
Certification
The Ultimate SAP S/4HANA - Udemy
Interview Availability
- Mon to Fri, after 5 PM
- Sat and Sun - Anytime
Timeline
Virtual Assistant
Virtual Teams & Solutions
12.2024 - Current
Quality Analyst
Etech Global Services
12.2023 - 08.2024
Post Graduate Diploma - Banking And Insurance
Maharaja Sayajirao University
Bachelor of Commerce - Accounting And Finance
Maharaja Sayajirao University