OM TIWARI
Sales and Marketing
Raipur,CT
Summary
To work in strong, forward thinking, and equal opportunity organisation where I can apply knowledge I have obtained, involving maximum utilization of my skills and experience to deliver beyond expectations and meeting the challenges real life projects.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Sales Coordinator
Wire X
08.2021 - Current
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Spare Parts Manager
Speed Automotive Pvt. Ltd. (SKODA Raipur dealership)
01.2012 - 07.2021
- Handled the tasks of analyzing spare parts sales, expenses and inventory, monthly to achieve goals of profit.
- Purchasing inventory is an essential duty of the parts manager .we must know which parts move the fastest and keep more of those items in stock without tying up too much of the company's money in unused inventory.
- Adequate knowledge to assist customers and a friendly demeanor, so customers have a pleasant experience.
- Analyzed the operation of the department and provides technical assistance to the employees of automobile parts.
- Worked with body shop manager and service manager to ensure a timely turnaround of parts required for internal jobs.
- Attends managers meetings and conducts weekly meetings for the automobile parts sales department.
- Responsible for developing sales promotions for various automobile parts & genuine accessories.
- Developed, enforced and monitored set guidelines for working with customers to ensure customer satisfaction.
- Responsible for supervising stock order procedures.
- Ensures that the same high level of quality service is provided to internal and outside dealership customers.
- Meet monthly sales target.
- Ensure that parts are stored correctly so as to prevent and damage and losses.
Sales consultant
AKS Group Raipur (NISSAN Raipur dealership)
05.2011 - 12.2011
Sales consultant
Volkswagen Raipur (Volkswagen dealership)
05.2010 - 04.2011
Education
Master degree in marketing - master of marketing management
Singhad business school
Pune, Maharashtra01.2010
Post graduate diploma - retail management
MERC College
Pune, Maharashtra01.2009
Bachelor’s degree - computer science
Kalyan College, Pt. ravishankar university
Raipur, Chhattisgarh01.2007
Skills
Versatile in various workplace settings
Eagerness to learn
Experienced in collaborating with diverse team members
Effective problem-solving skills
Assistance in sales operations
Collaborative team development
Brand awareness strategies
Sales coaching
Sales team assistance
Accomplishments
- Successfully control ordering process to more profitable margin and target achievement.
- Achieve all quarter volume target to improvement warehouse facility.
- Conjunctive 2 years achieve parts accuracy 99 % in parts audit.
- Year to year achieve 20% growth in parts target.
- Reduce urgent order ratio compare to stock order.
- Fill rate 9 out of 10 in terms of customer requirement.
- Inventory turnover ratio increase compare to my previous year performance.
- Won first prize when attended Volkswagen product training.
Extra Curricular Activities
Attended Skoda auto parts management training Basic and advance level. Know the roles and responsibility of service advisor, floor manager, final inspection advisor. Making estimate for repairing and convince customer for vehicle repairing. Train service member about service core process for improvement of service quality. Attended human touch training for better understand the customer expectation.
Disclaimer
Name: OM TIWARI Fathers Name: MR. NARENDRTA TIWARI Date of birth: 1987-04-02 Gender: male Marital status: married Languages Known: English, Hindi Nationality: Indian My wish ... ... ... if you favour me with appointment I shall do my best to the entire satisfaction to my superiors. Thanking you in anticipation. Place: Raipur Date: OM TIWARI
Internship
- Successfully done six month internship in Dass electric India pvt. Ltd. Pune as a sales trainee in may2009to 2009dec.
- Successfully done one month internship in food bazaar lover parel Mumbai in Aug2008.
- Successfully done fifteen days training in big bazaar kothrud pune in jan2009.
Timeline
Sales Coordinator
Wire X
08.2021 - Current
Spare Parts Manager
Speed Automotive Pvt. Ltd. (SKODA Raipur dealership)
01.2012 - 07.2021
Sales consultant
AKS Group Raipur (NISSAN Raipur dealership)
05.2011 - 12.2011
Sales consultant
Volkswagen Raipur (Volkswagen dealership)
05.2010 - 04.2011
Post graduate diploma - retail management
MERC College
Bachelor’s degree - computer science
Kalyan College, Pt. ravishankar university
Master degree in marketing - master of marketing management
Singhad business school