Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
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Omkar Chalke

Omkar Chalke

Business Development & Sales Manager
Dahisar East (Mumbai),Maharashtra

Summary

Customer-oriented sales professional with more than 6 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Overview

5
5
years of professional experience

Work History

Business Development & Sales Manager

Parth Vacations
Koparkhairane - New Mumbai
06.2024 - Current
  • Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
  • Conducted research on industry trends, competitor activities, and customer needs.
  • Prepared final Itineraries draft for the website with coordination with the products team.
  • Collaborated with management in organizing conference meetings to strategize on marketing initiatives.
  • Organized and facilitated meetings with Preferred Sales Centers (PSCs) to introduce and educate about company products.
  • Developed a comprehensive revenue structure chart integrating effective marketing and sales strategies.
  • Assisted in developing pricing strategies based on customer needs while maximizing profitability.

Sales/Operation Executive

Thomas Cook (SOTC)
Churchgate - Mumbai
02.2023 - 12.2023
  • Achieved increased sales by effectively managing both pre-sales and post-sales activities.
  • Developed and implemented successful sales strategies, effectively leading high-performing teams and driving revenue growth.
  • Built connections with Guests and planned their holidays according to their requirements.
  • Streamlined visa activities and facilitated efficient tour payment collection, ensuring a smooth process for guests.
  • Utilized cold calling and networking techniques to sell holiday packages and services.
  • Attended industry events to establish connections with influential figures in the tourism sector.
  • Enhanced Guest Experience through collaboration with internal teams including marketing, finance, and operations.
  • Tracked leads and managed guests throughout the sales cycle using CRM software.

Business Development & Tour Manager (Freelance)

Ashish Holidays
Malad - Mumbai
07.2022 - 02.2023
  • Scheduled meetings with HOD/Principal of educational institutions to discuss One-day trips and Long Industrial Visits.
  • Facilitated pre-tour discussions with clients about their expectations and plans.
  • Successfully maintained efficient tour schedules by managing itineraries for timely destinations.
  • Managed the organization of transportation, accommodation, and related services while ensuring prompt follow-up communication.
  • Troubleshot and resolved execution issues, technical problems, and vendor conflicts.
  • Established expertise in providing detailed information on locations and attractions, confidently addressing all guest queries.
  • Helped coordinate bookings for entertainment venues, meals, and sightseeing excursions.
  • Inspected accommodations before client check-in to guarantee quality standards were met.
  • Attended industry events to build relationships with key contacts in the tourism field.

Customer Delight Officer

Ghatkopar - Pharmeasy
Mumbai
04.2021 - 07.2022
  • Increased sales by offering various diagnostic Test packages.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Provided guidance to team members on how to effectively complete tasks within established timelines.

Sales Executive

Veena World
Vidyavihar - Mumbai
12.2019 - 04.2021
  • Handled the PSP's (Preferred Sales Partners) to generate leads and convert into sales.
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Responded promptly to inquiries from potential customers about product features or pricing plans.
  • Greeted customers to determine wants or needs.
  • Provided customers with detailed information about travel destinations and packages.
  • Maintained relationships with preferred partners and vendors.
  • Handled travel arrangements for groups, couples, executives and special needs clients.

Education

Diploma - Tour Management

Garware Institute of Career Education And Development
10.2019

Bachelor's in Financial Markets - Financial Markets

L.S Raheja College of Arts And Commerce
10.2018

Higher Secondary Certificate - HSC

M D College
10.2015

Secondary School Certificate - SSC

St Anthony's High School
10.2013

Skills

  • Business Networking
  • Professional Networking
  • Sales and Market Development
  • Market Trends Understanding
  • Team Leadership
  • Decision making skills
  • Management Skills
  • Operations

Work Preference

Work Type

Full Time

Work Location

Hybrid

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave

Timeline

Business Development & Sales Manager

Parth Vacations
06.2024 - Current

Sales/Operation Executive

Thomas Cook (SOTC)
02.2023 - 12.2023

Business Development & Tour Manager (Freelance)

Ashish Holidays
07.2022 - 02.2023

Customer Delight Officer

Ghatkopar - Pharmeasy
04.2021 - 07.2022

Sales Executive

Veena World
12.2019 - 04.2021

Diploma - Tour Management

Garware Institute of Career Education And Development

Bachelor's in Financial Markets - Financial Markets

L.S Raheja College of Arts And Commerce

Higher Secondary Certificate - HSC

M D College

Secondary School Certificate - SSC

St Anthony's High School

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