Omkar Desai
Thane
Summary
Versatile Commerce graduate with hands-on experience in merchandising and insurance operations. Skilled in customer relationship management, business operations, data analysis, and process coordination. Capable of managing multiple responsibilities, collaborating with cross-functional teams, and adapting quickly to dynamic work environments. A proactive and detail-oriented professional with strong communication, problem-solving, and organizational skills, committed to driving operational efficiency and contributing to organizational success.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Senior Associate
HDFC ERGO General Insurance
08.2023 - 12.2024
- Managed insurance operations and streamlined customer service processes.
- Provided clients with policy information and ensured accurate documentation.
- Organized records and facilitated efficient operational workflow.
Senior Executive/ Merchandiser
Hindustan Unilever
04.2021 - 04.2023
- Managed product merchandising and stock visibility to enhance customer experience in retail outlets.
- Ensured optimal product placement and promotional execution to maximize sales impact.
- Coordinated with store managers and sales teams to drive product movement and align strategies.
Education
TY B.COM -
N.K.T. College of Commerce
01-2023
Skills
- Sales & Merchandising
- Product merchandising
- Customer relationship management (CRM)
- Sales techniques
- Power BI Dashboard
- Analytical Thinking
- Problem-solving
- Customer relationship management
- Communication
- Multitasking and organization
- Multitasking
- Team leadership
- Customer Handling
Certification
- Machine Learning with Python, 05/01/25, ML0101EN, Powered by IBM
- Pursued Data Analytics Course with Artificial Intelligence
Hobbies and Interests
- Music
- Current Affairs
- Exploring Places
- Social Networking
Languages
- English
- Marathi
- Hindi
Introduction
Versatile Commerce graduate with hands-on experience in merchandising and insurance operations. Skilled in customer relationship management, business operations, data analysis, and process coordination. Capable of managing multiple responsibilities, collaborating with cross-functional teams, and adapting quickly to dynamic work environments. A proactive and detail-oriented professional with strong communication, problem-solving, and organizational skills, committed to driving operational efficiency and contributing to organizational success.
Availability
Ready to start immediately
Timeline
Senior Associate
HDFC ERGO General Insurance
08.2023 - 12.2024
Senior Executive/ Merchandiser
Hindustan Unilever
04.2021 - 04.2023
TY B.COM -
N.K.T. College of Commerce