Competent Accounts Receivable Specialist bringing 9+ years of experience carrying out all accounts receivable functions in high-volume environments. Proficient in tracking payments, resolving billing issues, and preparing account statements. Recognized as a dedicated professional driven to meet team targets and enhance bottom-line performance.
Successful at efficiently handling client inquiries, billing, and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.
• Maintaining accounts receivable records to
ensure aging is up to date, credits and
collections are applied, uncollectible
amounts are accounted for, and
miscellaneous differences are cleared.
• Identify problems, resolve discrepancies, and
provide prompt customer service and dispute
resolution.
• Assisting in streamlining and improving the
accounts receivable process, identifying
performance improvement areas. •
Monitoring high-risk accounts and ensuring
timely escalation of challenges to team lead
/ Line manager.
• Recognizes trends for non-payment and
resolves issues by engaging internal teams/
Branch manager
• Account reconciliations including the
direction/application of unapplied
credits/cash
• Account Receivable Activities:
• Resolving outstanding invoices in accounts
receivables by contacting customers through
Calls/ Emails
• Control Overdue aging of outstanding
Invoice
• Set regular weekly and monthly deadlines to
follow up on collection
• Follow-up for advance & balance payment
• Prepare reports of regular intervals (weekly,
monthly, quarterly, and annual) making
forecasts on collection flow
• Ensure preparation of collection-related MIS
on time
• Daily bank reconciliation for all accounts
• Other activity related to Credit / Invoicing /
Banking
• Collection & Credit Control Activities: -
• Responsible for reconciliation of all receivable
accounts and maintaining an accurate & up
to date debtors list.
• Developed strategic relationships with key
suppliers and clients to foster profitable
business initiatives
• Keeping track of the timely submission of
invoices/ duty slips through the billing team
• Recon with customer for Changes in Entity or
Billing address/ GST no issue
• Daily / Weekly/ Monthly / MIS report related to
credit control functions (Daily collection
report, Outstanding report, doubtful debt
reports)
• Exporting billing MIS, Tour chart, and Invoice
softcopy from software (Car pro / Sage)
• Identifying Payment through a bank
statement, preparing adjustment details
against payment received & getting them
punched
• Sending balance confirmation letters at the
end of each calendar quarter and
maintaining proper mail records.
• Ensuring the collection of outstanding debt
from customers in a timely and professional
manner
• Proactively contacting customers via email &
phone to recover outstanding payments
• Exporting MIS, updated Customer accounts
ledger report for Recon
• Coordinating and managing the workload in
the credit department with the appropriate
levels of resource
• Checking credit records on the database,
maintaining & updating these databases
regularly
• Performing customer account reconciliation
when required
• Collecting payments directly from customers
(Via Cheque /Cash)
• Uploading GST certificate, generating new
account code in the system
• Visiting customer office & if when required
• Preparing E-query and sending credit notes to
customer
• Controlling ledgers to maintain aged debt
• Resolving disputes related to wrong weight
charged against Dead & Volumetric weight
• Accepting or rejecting debt notes & raising
required credit notes against debit note
• Ensuring credit control-related data is
maintained efficiently and accurately
• Escalating collection problems to superiors as
appropriate
• Supporting the query department for swift
resolution of invoice-related queries
• Collection & credit operation for pan India
supply & entries in the system respectively
• Timely updating of all credit control records
• Issuing credit Debit notes & maintain
record of the same
• Sending balance confirmation letter at the
end of each quarter
• Daily /Weekly/Monthly /MIS report related to
credit control function
• Investigating customer queries and leading client's
meetings to resolve problematic and aged
debt
• To ensure timely and accurate data entry
and to provide reports to management to
identify improvement opportunities
• Provide performance reports to superiors
promptly
• Keeping accurate data on payments
• Mumbai as Executive Operations &Survey
• Attending Cargo vessel and carrying out
operation of Discharge/Loading cargo in
Barge/Vessel
• Attending Shore Operation at
ONGD/IOCL/BPCL/ Shell plant
• Collecting cargo samples as per requirement
• Inspection of finished goods that are
exported to foreign countries by air or sea
(Saudi Arabia, Kenya, Tanzania,
Mozambique, Kuwait)
• Checking 10% of the total amount of goods
and packing
• Checking quantity of complete shipment
against pro-forma invoice on basis of the
packing list
• Verifying goods against compliance
verification document as per country
requirement
• To carry out Container supervision: empty
container/ stuffed container.