OMKAR MALI
Wagholi, Pune
Summary
Experienced Loan Administrator with a solid background in managing end-to-end loan processes. Well-versed in loan servicing, customer support, and regulatory compliance requirements. Possess strong machine knowledge and technical understanding, with the ability to quickly adapt to new systems and tools.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work History
Loan Administrator
John Deere Financial India Private Limited
Pune
12.2023 - Current
- Working as a loan processing administrator for. Ag, turf and Construction applications.
- Strong knowledge of agriculture and construction products and end-to-end Customer support processes.
- Decisions were made on the incentives offered to the customers.
- Created SOPs for process improvement and ease.
- Validating all the documents provided by the customer/dealer and making a decision on booking the final deal.
- Monitoring team performance and the monthly matrix.
- Proven ability to investigate, research and resolve problems by leveraging multiple information sources and networks of people. E.g. reaching out to the sales, DRM, credit analysts, dealerships to resolve the issue.
Sr. US Mortgage Processor/Loan Auditor
Mphasis Ltd
Pune
10.2019 - 12.2023
- US mortgage loan originator/processor (4+ years).
- End-to-end processing (originations)
- Calling onshore processors, sales teams, loan officers, and insurance companies to obtain the required documents to proceed further for underwriting.
- Ensuring that the documents provided by the customer are in accordance with compliance and regulatory standards.
- Loan processing experience in: agency, non-agency, FHA, VA loans—analyzing income (salaried, self-employed—sole, corporation, S-corp, partnership), pension income, SSA income, other income types, etc. by verifying W-2s, pay stubs, 1040s, 1120s, 1065s, and 1099 forms, respectively.
- Meticulously review the customer's credit, the customer's personal information, and employment information as per Fannie and Freddie Mac guidelines.
- Analyzing assets (bank statements, gift letters, funds from the sale of real estate, EMD deposits, etc.).
- Specialize in reviewing purchase contracts based on the set guidelines.
- Conducted huddles in the team on process updates.
- Handled a team of 6 mortgage processing quality analysts.
Sr. Associate
CONCENTRIX DAKSH INDIA PVT. LTD
Pune
09.2017 - 10.2019
- Resolve customers' service or service-related complaints by performing activities such as troubleshooting.
- Contact customers to respond to inquiries, to notify them of claim investigation results, or any planned adjustments.
Education
Bachelor of Engineering -
Vilasrao Deshmukh School of Engineering & Tech.
Latur, MaharashtraDiploma in Mechanical Engineering -
Government Polytechnic Osmanabad
Osmanabad 05.2014 - 05.2014
Skills
- Loan servicing
- Collateral evaluation
- Banking operations
- Loan documentation
- Team building
- Credit analysis
- Engineering
Certification
- Advance excel 365
- MS-CIT
HOBBIES AND INTERESTS
- Travel
- Cricket
- Music
Languages
Marathi
First Language
Hindi
Proficient
C2
English
Proficient
C2
Timeline
Loan Administrator
John Deere Financial India Private Limited
12.2023 - Current
Sr. US Mortgage Processor/Loan Auditor
Mphasis Ltd
10.2019 - 12.2023
Sr. Associate
CONCENTRIX DAKSH INDIA PVT. LTD
09.2017 - 10.2019
Diploma in Mechanical Engineering -
Government Polytechnic Osmanabad
05.2014 - 05.2014
Bachelor of Engineering -
Vilasrao Deshmukh School of Engineering & Tech.