I have total 13.6 years of IT Professional experience. This includes working as Devops and Automation Expert,Technology lead in field of DevOps, Linux Administration , Tools & Automation.
My objective is to work in a professional environment that provides learning opportunities and scope for Innovative and creative work which will help in the growth of the organization and enrich Personal experience. Strive for excellence with dedication, proactive approach, positive attitude and passion towards the work that will fully utilize my logical and reasoning abilities in the best possible way for the fulfillment of personal and organizational goals.
Worked with product as well as consultancy based companies such as Reliance Jio,Infosys,Capgemeni,Wipro and Citi Technology services.
Worked on Devops tools like Ansible,Jenkins,git,Docker,Kubernetes,Azure Devops,Terraform and scripting methods such as shell and powershell scripting.
Have worked on Setting up Tivoli suite in capgemini and further automating and centralizing capgemini patching activity.
Infrastructure Implementation / configuration / Administration of ContentDeliveryNetwork(CDN) for Reliance JIO on which current JIO Cinema, news, Jio TV are running.
Infrastructure Implementation / configuration / Administration of Workfusion AI project for Axis bank where KYC automation was achieved via AIML.
RHEL/ Centos 7, 6 Administrations. OS/Troubleshooting and package/patch level knowledge on all UNIX environments such as Solaris, Red Hat Linux, AIX, SUSE Linux, and Cent OS.
Expertise in shell and powershell scripting
Strong hold on Change, incident and problem management. TEM/TPM administration, infrastructure maintenance, custom web reports. Strong hold on IBM Relevance Language including session relevance. Effective communication and presentations skills.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
5
5
Certificates
Work History
Devops and Automation Expert
Reliane Jio
Navi Mumbai, maharashtra
12.2018 - Current
DevOps Company: Reliance JIO, Working as SME for DevOps & Tools implementation, automation activities
Developed multiple terraform modules which are reusable for Azure , GCP, openshift,openstack,vmware esxi etc
Develop support and administer azure devops pipelines for HCMP platform.
Deploy and Support Kubernetes cluster.
Develop and Support Hybrid Cloud Management Platform product to provision cloud and in premise services via automation.
Setup / Install / Administer Ansible throughout Reliance JIO IT infrastructure which covers total 20000 UNIX, 3000 Windows servers
Automate User cases with the help of ansible-jenkins DevOps tools which includes day to day Administrative tasks, Information Security reports, Software deployment tasks
Replace existing Tools like HPSM which requires licensing cost and deploy open-source tools like ansible jenkins git etc
Setup / Install / Administer Jenkins for various use cases as well as successfully replace HPSA tool with it
Convert locally running applications / clusters to High Availability docker or containerized form in order to save infrastructure overheads
Work with Data science any Java developers to develop and implement centralized IT application which is called as NextGenOps in JIO
Setup / Implement Elastic search clusters in production environment
Automate administration activities such as Base / Vulnerability / Middleware Assessments via Ansible along with reporting on needed basis
Create Jenkins parameterizes workflows as per user / developer’s requirements and provide it to end users
Ensure all time availability of Elasticsearch ,Jenkins, Ansible and other automation tool’s infrastructure
Ansible Automation Tool - Cloud Migration
Applications like splunk, filebeat install/config/administration via ansible
Apart from technical responsibilities includes management responsibilities such as participating in daily, weekly management calls for each Business Unit
Create and maintain technical documents for all implemented solutions in SharePoint and present it in front of management.
Technology Lead
Infosys (Client - Axis Bank)
Navi Mumbai, maharashtra
01.2018 - 11.2018
Working as SME for all Infrastructure related activities and issues related to Axis bank
Working as Tech/Team Lead reporting to Axis Bank IT head Mr Rajani Kumar
Team size is of 15 people from Infosys and 5 people from Axis IT which works under my guidance for any IT/Infrastructure work
Setup / Install / Implement Workfusion AI Infrastructure for Axis Bank
Administer RHEL 7, 6, Oracle Linux, Windows server
Resolve OS / Infra related issues in Workfusion setup
Fine tune Workfusion application for optimum performance
Setup and configure Platform Monitoring for Robotic hub and nodes
AWS S3 setup and administration using AWS S3 emulator
Setup / configure / Administer nginx, Tomcat, tomcat-php on WF app servers
Setup / configure / Administer MYSQL, Mongo DB , PostgreSQL.SSL configuration on RHEL web servers
Setup / configure / Administer Optical Character Recognition servers
Administer / upgrade UAT, Staging and 3 more Live environments in Axis Bank
Perform automation using Ansible, shell-Perl-batch scripts for monitoring solution in Workfusion environment
Server / Application-level hardening on RHEL App / DB / ML / OCR servers
Maintain OCR license and its lifecycle management
Decide and implements backup and restore policies for app / db / ml / OCR files / DBs
Participate and drive daily / weekly calls with Workfusion product / infra teams along with Axis Bank IT head
Prepare weekly and monthly Infra level reports and send / discuss the same with Axis IT head
Create document of known issues and solutions, installation of infra provide it to client production support team
For all Infrastructure related activities for JIO Prime Loyalty Platform setup and issues in project
Working as Tech/Team Lead, reporting to Reliance JIO Prime IT Head from client side
Team size was of 25 people from Infosys and 10 people from Reliance Jio PRIME Support Team which works under my guidance for any IT/Infrastructure or Implementation work
Actively participate in finalizing JIO prime architecture deployment diagram by coordinating with skava architects, Infra and client
Setup / Install / Implement JIO prime infrastructure
O-ordinate with Skava architects, Infra and devops team for setting up JIO prime setup in Reliance
Create docker images for MySQL , Mongodb , Solr , Zookeeper , Apache Hadoop master – slave, Web and app servers
Customize docker images as per Reliance requirement, for e.g.: Non root images with specific uids, ports, users, groups
Fine tune application and DB servers for optimum performance
Server / Application / DB hardening as per Infosec policies
Testing of infrastructure setup in dockerised environment
Deciding and implementing Mongodb, MYSQL, WAR files backup and restore policies in co- ordinance with Reliance backup policies
Administer and support UAT, Production environment
Perform SIEM, HIPS, BA/VA/MA implementation on Production environment
IP whitelisting, firewall port opening, proxy configuration for setting Jio prime production environment
Third party integration with Facebook, Gmail, Bluesky, Inode, gapshap etc
Implement docker swarm in Reliance in house JIO prime setup for cluster environment
Implementing Nagios monitoring for project
Provide training and Knowledge transfer related to JIO prime setup, docker and docker swarm to Reliance Infra Team
Participate in daily client call and act on action points.
Technology Lead
Infosys (Client - Reliance Jio, Project - Pan India CDN)
Navi Mumbai, maharashtra
09.2015 - 03.2017
Working as Technology Lead for all Infrastructure related activities for Reliance JIO CDN Project and issues related to it
Working as Tech/Team Lead, reporting to Reliance JIO Network and Infrastructure manager Mr Jitendra Bhatia from client side
Team size was of 4 people from Infosys and 10 people from Reliance Jio PRIME Support Team which works under my guidance for any IT/Infrastructure or Implementation work
Setup / Implement JIO CDN Infrastructure which includes Edge Media, Distribution, Load Balancer servers
Administer RHEL 6, 7 servers
Troubleshoot buffering, network and OS related issues on CDN setup
Automate CDN setup installation using Ansible, shell-Perl scripts
OS / App hardening as per Reliance JIO Infosec standards
Perform SIEM, HIPS, and BAVAMA on regular basis
Active participation in CDN Pan India expansion which includes CDN setup on all 15 sites and co- ordination with third party vendor and teams
Mentor SASO team which was production support for CDN
Setting up backup / restore policies and automated OS housekeeping activities
Provide KT and do documentation related in Infrastructure to SASO teams for handover of project.
Tivoli Suite Management , Unix Admin/Automation
Capgemini India Pvt Ltd
Mumbai, maharashtra
02.2013 - 08.2015
User/Group Management for authentication on RHEL 5, 6 environments
Redhat packages installation and integration testing using command line options such as rpm , yum
Handling cron and at jobs on Unix systems
Handling Files / directories, file systems and hardinks, softlinks
Patching of servers using command line interfaces as well as using TEM tool
Work on shell/perl scripts to automate jobs in UNIX environment
Troubleshooting knowledge and actual hands-on experience on AIX, Solaris, and Linux packaging platform
Process Monitoring on Unix / windows platform
Working with yum repositories
Managing services on Unix servers
Kickstart installation and configuration on UNIX system
Managing LVM on Linux servers
Managing swap spaces
File system mounting/unmounting and troubleshooting
Handling ACLs
Working with Selinux
Configuring apache and dhcp server
Setup / update / Monitor IBM Tivoli Endpoint Manager 9.0 environment which includes 20000 servers of UNIX as well as Windows environment
Custom Fixlets, Analysis, reports, Tasks depending on the client and business requirement
New account on boarding
Deploy IEM Relays (including customer dedicated Relays) and Validation of Relays into IEM Architecture
Continuous Service Improvement which includes Automation and Productivity Improvement
Creating and maintaining Run book – Standard Operating Procedure Document, Minutes of Meetings,KB Articles/FAQ,Inventory Tracker, Issue Tracker, Support Partner Contact Details, Escalation Matrix, Audit/Quality Report, Update of Process Documents and templates
Perform Infrastructure Audits and Ensure availability
Perform Capacity and Performance Review
Plan for Future Upgrade or Patching of the TEM components
Provide technical guidance on TEM infrastructure maintenance and completing tasks
Task Automation & Enhancements
IEM User On boarding
Performance/Health Check
Atch Status Report (Fixlet Promotion Status, Deployment Status)
Andle Incident Management, Problem Management, Change Management Download Patches into Dev Environment
Pre Cache Patches to Relay servers if required To resolve patches/infrastructure related issues
Inputs to Lesson Learnt & FAQ’s
Deploy IEM Relays (including customer dedicated Relays) and Validation of Relays into IEM Architecture
Handle Client Migrations Globally and do the technical as well as business Document preparation
Act as COE and assist patching teams to perform patching on windows as well as on UNIX servers using IBM TEM.
Tivoli Provisioning Manager
Wipro Technologies, Citi Technology Services
Mumbai, maharashtra
08.2009 - 01.2013
Get package from Unix Developer and carry out integration testing which includes installation and un installation of native package (AIX, Linux, and Solaris) on test servers
In case of failure of integration testing report the issue to developer and get it rectified
Create a Shell script for Banking Packages which includes ‘AIX patchsets’ and coordinate with SAs to test those Script packages on UAT as well as make them available on Production environment
Create and test the new versions of the TPM packages on the basis of older one by making necessary changes using Shell script
Create SPB (Software Package Block)/NONSPB package by making necessary changes in shell scripts
Create TPM packages used on banking and finance platform by CITIBANK NA using Eclipse Software and after carrying out integration testing make those packages available on Production environment
Carry out integration testing of SPB packages locally on test servers using scripts and in case of failures modify the script accordingly
To create and modify signature and .xml files using vi editor
To make the package available on Packaging Depot Repository to carry out further testing
After successful testing on Packaging server promote the package to Staging and carry out testing
To test the SPB/NONSPB on end user’s UNIX server using CLI (Command line interface) as well as using TPM UI
Promotion of package to Promotion Depot repository and finally to Production repository
Deploy the Package on end user’s Unix Production server
To create SPB for AIX Patchset for building a AIX server
Patchset creation using shell scripting knowledge
Testing of the Patchset on Dev servers and troubleshoot it
To build AIX server using updated AIX Patchset level
Edit the SPB package using SPE eclipse tool on Windows platform
Import, deploy, and remove software using TPM User Interface
Enforce compliance of operating systems to a specified patch level
Create user accounts and apply access controls
Coordinate with UNIX SA, Developers to successfully carry out complete TPM packaging cycle
Maintain/update the TPM PCM on regular basis and get it approved from corresponding clients and Owners
Worked on SQL platform to generate reports using sql queries on UAT/Production database
To Train the Newcomers and make them well aware of all the processes and policies
To maintain weekly/Monthly/Annually Client and management Report
To handle Weekly Client calls and work towards customer satisfaction.
Unix Production Support
Wipro Technologies, Citi Technology Services
Mumbai, maharashtra
08.2009 - 01.2013
Spud wrapping UNIX Solaris application packages
Testing of raw packages (AIX, Solaris, and Linux) on UAT/Production servers
Processing NIM Build server request
Service repair request for GPS NIM Builds
Process file operation (move, delete, copy…) on stealth server
Restore files upon user request to the GPS stealth servers
Deployment of SOLARIS/LINUX/AIX packages
System failure analysis and recovery; insuring the consistency and integrity of file systems
Install software, manage file systems, monitor performance and troubleshoot alerts
Keep Process Control Manual and Daily Checklists up to date
Obtain stakeholders’ approval on changes or revisions to the same
Setup and maintain documentation and standards
Maintaining monthly/weekly project reports and preparing new one as per process requirement and of the reporting directs
Taking netbackup using ‘Menu driven’ console
Handling core and crash dumps
Job scheduling using at and cron scheduler
Backup/Restore using tar, cpio, ufsdump, dd commands
Handling change management requests using RFC
Over viewing and doing sanity checks for the jobs performed by the team members
To handle crisis situation without panicking and to ensure smooth running of business with minimal impact to business and team members
Active involvement in project implementation for the entire project handled by the team
Platform: Solaris 10 , RHEL 5,6 , AIX , CENTOS , SUSE Linux
Project Engineer
Wipro Technologies formerly, Citi Technology Services
Mumbai, maharashtra
07.2008 - 07.2009
Project: Global ISA (Citibank NA) (UNIX/Application), Performed User and role/group administration on AVAYA servers on UNIX platform
Handling database administration using DCL sql commands like GRANT, REVOKE
Periodic reviews and updating of process documents such Process Manual, SOW.Perform semiannual Entitlement reviews for projects
Issue access to third parties through Tarantella for legitimate access of the Citi environment after thorough verification
Take valuable inputs from Global clients and implement a process improvement in order to make process more streamlined
Perform Testing of banking applications like Flexcube, Citidocs, and Business Objects and also work on these web applications on production environment.
Education
Bachelor of Engineering - Electronics and Telecommunication
University of Mumbai
07.2005 - 05.2008
Diploma - Electronics and Telecommunication
Vivekanand Education Society of Polytechnic
Kurla
06.2002 - 05.2005
SSC - Maths/Science/English
Shreerang Vidyalaya
Thane
04.2001 - 04.2002
Skills
Ansible
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Certification
RHEL 7 RHCE certified.
Additional Information
Star award and recognition from Reliance JIO IT lead for setting up Ansible/jenkins in JIO.
Recognition from Unit head for resolving all security related points related to ansible especially in windows as per Reliance Infosec team
Awarded with ‘Insta Award’ by Senior Vice President and India Unit Head CNRaghupati – Infosys
Appreciated by Axis Bank IT head for Automating Robotic Automation hub and node monitoring/setup.
Received ‘Feather in Cap’ award from client for doing excellent work in completing annual sec matrix exercise and handling project effectively. Received ‘Thanks A Zillion’ award from Wipro delivery manager after recognizing my efforts by client.
Business Operations Senior Executive at Jio Cinemas/Jio Star, Star India Private LimitedBusiness Operations Senior Executive at Jio Cinemas/Jio Star, Star India Private Limited
Channel Sales Director at NTT Global Data Centers & Cloud Infrastructure India Private LimitedChannel Sales Director at NTT Global Data Centers & Cloud Infrastructure India Private Limited