OMKAR SHIRSAT
MUMBAI
Summary
- To be part of an organization that provide me with an opportunity to integrate my skills and Knowledge to work efficiently towards achieving organizational goals and at the same time it Should also improve my career as an effective and efficient professional.
Overview
6
6
years of professional experience
Work History
Team Lead – Desktop Support
Anunta Technology Pvt Ltd
12.2022
- Supervise and lead a team of FMS support Engineers, providing direction, knowledge, and support to ensure high performance and achievement of objectives
- Foster a collaborative and positive team environment, encouraging innovation, continuous improvement, and knowledge sharing
- Oversee the operation and maintenance of facility management systems, including security, access control, and other related systems
- Maintain accurate records of system configurations, maintenance activities, and performance metrics
- Generate regular reports on system uptime, maintenance activities, and key performance indicators for management review
- Ensure compliance with regulatory requirements and industry standards governing facility management systems
- Provide technical support and guidance to team members in diagnosing and resolving issues with facility management systems
- Identify and address safety risks associated with system operation and maintenance, implementing appropriate measures to mitigate risks and ensure a safe working environment
- Monitoring and maintaining computer systems and networks.
Desktop Support L2 Engineer
Impact Infotech Pvt Ltd – Anunta Technology
11.2021 - 12.2022
- Investigating, Diagnosing, and solving computer software and hardware issues
- Configured the Laptop as well desktop for New Joinee and existing users
- Retrieve the data from faulty and damage system the McAfee Software
- Installing and configuring computer hardware, software, system, Networks, Printers etc
- Monitoring and maintaining computer systems and networks
- Configuration of mail client services and troubleshooting (MS outlook, Live mail, Thunderbird)
- Replacing the equipment as well as parts
- Monitoring and maintaining computer systems and networks
- Providing IT support on site and Over Telephone by remotely
- Maintaining Asset inventory and Scrap inventory
- Setup a profile and asset for new user in system.
Desktop Support L2 Engineer
Inspace Technology Pvt. Ltd.
02.2020 - 11.2021
- Installing and configuring computer hardware, software, system, Networks, Printers ect
- Monitoring and maintaining computer systems and networks
- Configuration of mail client services and troubleshooting (MS outlook)
- Investigating, Diagnosing and solving computer software and hardware issues
- Replacing the equipment as well as parts
- Monitoring and maintaining computer systems and networks
- Providing IT support on site and Over Telephone by remotely
- Maintaining Asset inventory and Scrap inventory
- Setup a profile and asset for new user in system.
Desktop Support L1 Engineer
IT Mantra TechIntellect Pvt. Ltd.
02.2019 - 02.2020
- Installing and configuring computer hardware, software, system, Networks, Printers, Scanners, Swipe machines
- Monitoring and maintaining computer systems and networks
- Configuration of mail client services and troubleshooting (MS outlook, Thunderbird)
- Investigating, Diagnosing and solving computer software and hardware issues
- Replacing the equipment as well as parts
- Monitoring and maintaining computer systems and networks
- Providing IT support on site and Over Telephone by remotely
- Maintaining the Ticking and food counter software (Showbizz)
- Maintaining Asset inventory and Scrap inventory
- Setup a profile for new user in system.
IT Executive
Square Yards Consulting Pvt. Ltd.
02.2019 - 07.2019
- Installing and configuring computer hardware, software, system, Networks, Printers, Scanners, Biometric machines
- Monitoring and maintaining computer systems and networks
- Setup a profile for new user in system
- Configuration of mail client services and troubleshooting (MS outlook, Office 365)
- Resolving Login Password issues
- Investigating, Diagnosing and solving computer software and hardware issues
- Replacing the equipment as well as parts
- Maintaining records of software licenses
- Managing phone (creation, deletion of new extension via telephone Node)
- Monitoring and maintaining computer systems and networks
- Providing IT support on site and Over Telephone by remotely.
Desktop Support L1 Engineer
Onward E-Services - Anunta Tech
04.2017 - 02.2019
- Providing IT Support on site and Over Telephone by remotely
- Installing and troubleshooting operating system (Win XP, 7)
- Mail Clients configuration backup &Troubleshooting (MS Outlook) Configuration of HSD device and thin client
- Installation of development application (SQL management, SQL tool, Oracle) Managing of Mcaffee drive encryption, add or remove users from encryption, Drive encryption recovery by Mcaffee recovery tool
- Managing of Alcatel analogs and digital phone (creation, deletion of new extension via telephone node.)
Education
T.Y.B. CS -
Shivaji Technical Jr. College
07-2021
H. S. C. -
N. G. Acharya & D. K. Marathe College
02-2011
S.S.C -
Gandhi Bal Mandir High School
03-2009
Skills
Regulatory Compliance
- Quality Control
- Coaching and Mentoring
- Operations Management
Timeline
Team Lead – Desktop Support
Anunta Technology Pvt Ltd
12.2022
Desktop Support L2 Engineer
Impact Infotech Pvt Ltd – Anunta Technology
11.2021 - 12.2022
Desktop Support L2 Engineer
Inspace Technology Pvt. Ltd.
02.2020 - 11.2021
Desktop Support L1 Engineer
IT Mantra TechIntellect Pvt. Ltd.
02.2019 - 02.2020
IT Executive
Square Yards Consulting Pvt. Ltd.
02.2019 - 07.2019
Desktop Support L1 Engineer
Onward E-Services - Anunta Tech
04.2017 - 02.2019
T.Y.B. CS -
Shivaji Technical Jr. College
H. S. C. -
N. G. Acharya & D. K. Marathe College
S.S.C -
Gandhi Bal Mandir High School
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