Jayavant Kombin
Navi Mumbai
Summary
Motivated and dedicated sales professional with over 10 years of cumulative experience in customer service, sales, and executive roles across diverse industries including automobile test drive booking, value-added services sales, and retail sales. Recognized for strong interpersonal, communication, and team collaboration skills with a keen eye for identifying areas of improvement and enhancing customer satisfaction. Seeking to leverage extensive experience and problem-solving abilities to contribute to a dynamic sales or customer engagement team.
Overview
11
11
years of professional experience
Work History
Specialist
Hexaware BPS
04.2022 - Current
• Sold value-added services to customers effectively, meeting and exceeding sales targets.
• Delivered excellent customer service by understanding customer needs and promoting relevant services.
• Collaborated with team members to enhance overall sales strategies and customer engagement.
Senior Executive
Hansa Direct Pvt. Ltd.
08.2016 - 02.2022
• Managed and booked Mahindra vehicle test drives, ensuring efficient scheduling and customer satisfaction.
• Coordinated between customers and dealership to facilitate smooth test drive experiences.
• Maintained detailed records of bookings and customer interactions.
Cashier & Salesman
Crumbilicious Cake Shop
Navi Mumbai
04.2015 - 07.2016
• Processed customer payments accurately and efficiently.
• Assisted customers with product selection, increasing sales opportunities.
• Maintained cleanliness and organization of the sales counter.
Education
S. Y. B. Com -
Mumbai University
03.2014
H.S.C. -
Mumbai University
02.2012
S.S.C -
Mumbai University
03.2010
Skills
- Skilled in upselling and cross-selling value-added services
- Ability to troubleshoot technical issues remotely
- Data entry and management in customer databases
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
- Fluency in multiple languages (optional based on region)
- Ability to analyze customer feedback for service improvement
- Time management and multitasking in fast-paced environments
- Strong communication and interpersonal skills
- Ability to generate and follow up on sales leads
- Competent in conducting customer satisfaction surveys
Hobbies and Interests
- Listening Music
- Playing Cricket
Disclaimer
I declare that the above mentioned information is correct and true to the best my knowledge.
Personal Information
- Date of Birth: 12/14/94
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
Kannada
First Language
Hindi
Proficient (C2)
C2
English
Advanced (C1)
C1
Marathi
Upper Intermediate (B2)
B2
Timeline
Specialist
Hexaware BPS
04.2022 - Current
Senior Executive
Hansa Direct Pvt. Ltd.
08.2016 - 02.2022
Cashier & Salesman
Crumbilicious Cake Shop
04.2015 - 07.2016
S. Y. B. Com -
Mumbai University
H.S.C. -
Mumbai University
S.S.C -
Mumbai University
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