Om Prakash Paul
Aurangabad
Summary
Results-driven experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.
Overview
11
11
years of professional experience
Work History
Sr Area collection Manager-RCD
Bajaj Finserv Ltd.
04.2021 - Current
- Negotiated payment arrangements with customers in financial distress, maintaining client relationships while recovering outstanding balances.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all collection activities.
- Reduced delinquency rates by proactively addressing customer payment issues and providing tailored solutions.
- Managed a diverse team of collectors for optimal performance and increased success rates.
- Collaborated with other departments to identify risk factors and develop targeted action plans to address them.
- Provided excellent customer service, resolving disputes promptly and professionally to maintain client satisfaction levels.
- Promoted a culture of accountability and professionalism among the team members.
- Improved collection efficiency by implementing effective strategies and streamlining processes.
- Evaluated staff development needs through regular performance assessments, offering opportunities for growth within the organization.
- Conducted regular account reviews, ensuring accuracy and compliance with established policies and procedures.
- Leveraged technology tools to automate processes and improve efficiency in account monitoring and follow-up activities.
- Monitored team performance, providing feedback and coaching to enhance productivity and effectiveness.
- Analyzed account data, identifying trends and patterns to optimize collection efforts.
- Established goals for the team based on historical data analysis, driving continuous improvement in overall performance metrics.
- Developed strong relationships with clients, fostering trust and improving communication channels for future negotiations.
- Contributed to overall company strategy discussions regarding revenue generation and cost reduction methods.
- Identified and discussed with management opportunities for improvements to procedures and internal controls.
Collection Manager SME
Bajaj Finserv Ltd.
06.2016
Assistant collection Manager
Bajaj Allianz Staffing Solution.
02.2015 - 06.2016
Assistant Manager
Shriram Transport Finance Company Ltd.
10.2013 - 02.2015
- Performing credit administration including credit appraisal, document verification and loan approval
- Leading team of 6 executives and responsible for collection and sales
- Supervision of 15 associates, management of overall of credit sanction and disbursement process
- Monitoring and evaluating active accounts to reduce or prevent bad debts losses
- Final Settlement and Closure of loan
- Management of installment collection and recovery
- Dealing with non performing Assets
- Dealing with cash collection, accounts and BRS Activities of an NBFC
- Loan Requirement and Analysis of application for commercial vehicle finance
- Documentation Process (Pre and Post) disbursement of loan
- Taking proper steps to pursue legal action against those who refuse to pay delinquent accounts.
Education
ANNA MALAI UNIVERSITY
Chennai, India07.2012
H.S.S.C -
01.2008
S.S.C -
01.2006
Skills
- MS Word
- MS Power Point
- Internet
- Ultimate Non-Banking Operating & Accounting (UNO) software
- Debt recovery expertise
- Time management mastery
- Conflict resolution techniques
- Professionalism and Integrity
- Performance metrics evaluation
- Portfolio Monitoring Abilities
Personal Information
- Father's Name: Mr. Jagdish Prasad Gareri
- Mother's Name: Mrs. Rewati Devi
- Date of Birth: 08/05/90
- Nationality: Indian
- Marital Status: Married
Key Responsibility Areas
- Leading team of 6 executives managers and responsible for collection and sales.
- Supervision of 15 associates, management of overall of credit sanction and disbursement process.
- Monitoring and evaluating active accounts to reduce or prevent bad debts losses.
- Final Settlement and Closure of loan.
- Management of installment collection and recovery.
- Dealing with non performing Assets.
- Dealing with cash collection, accounts and BRS Activities of an NBFC.
- Taking proper steps to pursue legal action against those who refuse to pay delinquent accounts.
ACHIEVEMENTS AND RECOGNITIONS
- Delivering the set targets with additional parameters by the organization.
- Have been awarded with Heroes in 2017 for outstanding performance in the organisation.
- Have been awarded with Kudos for remarkable performance in 2023 & 2024.
- Have been appreciated for handling the vast team efficiently.
Major Strengths
- Taking challenge as an opportunity for new learning
- Dedication and determination towards goals
- Good time manager
- Continuous learner (exploring new area of knowledge)
- Self motivated
Projects
The effect of additives(Isobutanol) in cashew nut shell liquid (CNSL) oil operated in Diesel Engine
Disclaimer
I hereby declare that all the information mentioned above is true to the best of my knowledge.
Timeline
Sr Area collection Manager-RCD
Bajaj Finserv Ltd.
04.2021 - Current
Collection Manager SME
Bajaj Finserv Ltd.
06.2016
Assistant collection Manager
Bajaj Allianz Staffing Solution.
02.2015 - 06.2016
Assistant Manager
Shriram Transport Finance Company Ltd.
10.2013 - 02.2015
ANNA MALAI UNIVERSITY
H.S.S.C -
S.S.C -
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