Omprakash Yadav

Safex Chemicals India Ltd (Jaycee Group) facilitates the realization of farmers' aspirations for healthy crops with a workforce of over 1,500 employees worldwide. Our domestic network includes 15,000+ distributors and covers 21 states, supported by top-notch facilities in India and the UK. With a constant focus on customer satisfaction, Safex has been instrumental in enhancing crop productivity and protection for more than three decades.

• Assisted in the development of operational strategies to ensure efficient and productive operations.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Conducted regular performance reviews for employees to identify areas of improvement.
• Coordinated with other departments to ensure smooth flow of operations.
• Developed a system for tracking inventory and ordering supplies as needed.
• Ensured compliance with safety regulations and company policies.
• Managed customer service inquiries and complaints in a timely manner.
• Resolved conflicts between team members in an effective manner.
• Maintained up-to-date knowledge of company products and services.
• Organized training sessions for new hires to familiarize them with the workplace environment.
• Collaborated with management on developing strategic plans for achieving business goals.
• Established processes for monitoring customer satisfaction levels.
• Implemented new procedures or systems to improve efficiency within the organization.
• Created reports on sales trends, inventory levels, and financial data.
• Identified cost-saving measures that could be implemented without compromising quality standards.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Company overview : With 17 units located strategically across India, ASK brand is widely preferred by some of the top OEMs and Tier 1 companies including Honda, Yamaha, Suzuki proving their prime quality standards. The company continues to leverage its core strengths in innovation and technology while capturing cross-divisional synergies in the areas of manufacturing, research & sales.

• Managed the daily operational activities of a fleet of vehicles to ensure efficient and timely delivery of goods.
• Organized, planned and monitored the dispatch process in order to meet customer requirements.
• Coordinated with suppliers, customers and other stakeholders to ensure smooth operation of deliveries.
• Supervised loading and unloading operations at warehouses and distribution centers.
• Monitored vehicle maintenance schedule for ensuring safe transportation services.
• Communicated with customers regarding any changes in the delivery plan or schedule.
• Developed reports on weekly basis regarding dispatching performance and productivity metrics.
• Assisted in developing strategies for improving efficiency and effectiveness of dispatch operations.
• Ensured compliance with safety regulations while handling hazardous materials during deliveries.
• Provided support in resolving customer complaints related to dispatch services.
• Prepared invoices for completed shipments as per company policy.
• Coordinated with vendors and other departments for ensuring successful completion of tasks.
• Compiled presentations based upon analysis of project and vendor data and distributed to internal stakeholders.
• Forecasted manpower requirements based on daily workload and company targets.
• Recorded and maintained files or records of customer requests, work or services performed.