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OM VASHISHTHA
Noida,Uttar Pradesh
Summary
Product-focused Project Manager with 3+ years of experience leading cross-functional teams to deliver SaaS and tech solutions at Amazon and startups. Skilled in Agile execution, stakeholder alignment, and translating customer feedback into scalable product features. Now transitioning into Product Management-bringing deep delivery expertise, a user-first mindset, and a passion for building impactful digital products.
Overview
3
3
years of professional experience
Work History
Technical Project Manager - Product-Led Initiatives
Amazon Development Centre Pvt. Ltd.
Noida, Uttar Pradesh
09.2024 - Current
- Led cross-functional teams to deliver scalable internal tools and platform enhancements
- Improved sprint velocity by 30% via Agile (Scrum) adoption and roadmap alignment
- Conducted backlog grooming, sprint planning, and stakeholder syncs using Jira & Confluence
- Mentored junior PMs on delivery ownership and Agile practices
Assistant Project Manager - SaaS Delivery
Think More Services Pvt. Ltd.
Rajasthan
10.2023 - 09.2024
- Delivered client-facing SaaS platforms ahead of schedule with a team of 7 (Dev + QA)
- Reduced overruns by 40% via effective scope control and sprint retrospectives
- Defined MVPs in client discovery sessions, aligning features with business goals
- Acted as liaison between product, dev, and QA teams to ensure feature clarity
Product Operations Associate - Service Optimization
Think More Services Pvt. Ltd.
Rajasthan
05.2023 - 10.2023
- Acted as bridge between customer support, product, and dev teams to streamline operations
- Analyzed support tickets to identify user pain points and propose roadmap-aligned features
- Improved escalation SOPs, raising CSAT from 82% to 91% within 90 days
- Created knowledge-sharing workflows and support scripts to scale service quality
Information Technology Project Coordinator
Velozity Global Solutions Pvt. Ltd.
Bengaluru, Karnataka
11.2022 - 04.2023
- Managed internal IT tool rollouts, coordinating across dev, QA, and client teams
- Built dashboards and reports to track delivery and ensure ISO/IEC 27001 compliance
- Delivered weekly project health updates to leadership using MS Project & Excel
Education
Bachelor of Computer Applications (BCA) - Computer Science
Uttam Institute of Technology and Management
05.2025
Skills
- Agile (Scrum/Kanban)
- MVP scoping
- Sprint planning
- Backlog grooming
- Scope & timeline management
- Cross-functional alignment
- Client discovery
- Risk mitigation
- Documentation
- Feedback integration
- Jira
- Confluence
- Notion
- MS Project
- Trello
- Figma (basic)
- SQL (learning)
- Python (Flask)
- HTML/CSS/JS
- MySQL
- JWT
- Phishing detection
- Threat analysis
- Secure workflows
- ISO/IEC 27001 practices
- Leadership
- Team mentoring
- Problem-solving
- Decision-making
- Ownership mindset
Core Competencies
Agile (Scrum/Kanban), MVP scoping, sprint planning, backlog grooming, scope & timeline management, Cross-functional alignment, client discovery, risk mitigation, documentation, feedback integration, Jira, Confluence, Notion, MS Project, Trello, Figma (basic), SQL (learning), Python (Flask), HTML/CSS/JS, MySQL, JWT, Phishing detection, threat analysis, secure workflows, ISO/IEC 27001 practices, Leadership, team mentoring, problem-solving, decision-making, ownership mindset
Education And Certifications
Project Planning: Putting It All Together, Google, 2025, Project Initiation: Starting a Successful Project, Google, 2025, Foundations of Project Management, Google, 2025, Application of Generative AI for Project Managers, PMI, 2025, Basics of Disciplined Agile, PMI, 2025, Diploma in Project Management, Alison, 2025, Introduction to Cybersecurity, Cisco, 2024, Fundamentals of Digital Marketing, Google, 2023, Bachelor of Computer Applications (BCA), Computer Science, Uttam Institute of Technology and Management, Agra, 2022-10-01, 2025-05-31
Timeline
Technical Project Manager - Product-Led Initiatives
Amazon Development Centre Pvt. Ltd.
09.2024 - Current
Assistant Project Manager - SaaS Delivery
Think More Services Pvt. Ltd.
10.2023 - 09.2024
Product Operations Associate - Service Optimization
Think More Services Pvt. Ltd.
05.2023 - 10.2023
Information Technology Project Coordinator
Velozity Global Solutions Pvt. Ltd.
11.2022 - 04.2023
Bachelor of Computer Applications (BCA) - Computer Science
Uttam Institute of Technology and Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteOn-SiteHybridInterests
Travel
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Software
Jira
Trello
Confluence
ClickUp
Quote
Reality is nothing but a collective hunch.
Lily Tomlin and Jane Wagner
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