Onivea Adams
Indianapolis
Summary
I am a Hardworking professional with proven relationship-building skills and time management skills in a fast-paced environment. Always Successful at handling all types of tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Just a girl looking for a loving work place that I can be myself and love others with my service:)
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Server
Dennys Restaurant
Westfield
08.2024 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked food before serving it to customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Cashier
Speedway 7eleven LLC
Indianapolis
01.2022 - 11.2023
- Stocked shelves with merchandise when needed.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Restaurant Server
Cracker Barrell Old Country Store
Indianapolis
09.2021 - 03.2022
- Greeted and seated customers promptly, courteously, and professionally.
- Followed up on guest requests in a timely manner.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Assisted other servers as needed during peak hours or special events.
Small Package Sorter
UPS
Indianapolis
08.2020 - 12.2020
- Scanned barcodes on parcels to ensure accuracy of delivery information.
- Inspected packages for damages or other discrepancies.
- Participated in regular team meetings to discuss progress, goals and objectives related to job duties.
- Resolved any issues with incorrect package addresses or missing labels.
- Manually lifted heavy boxes weighing up to 50 lbs when needed.
Education
Ben Davis High School
Indianapolis, INSkills
- Customer service is something that comes naturally to me personally , I love helping others
- Food safety is very important to me relatively because I own a food business myself
- Order management and food preparation is something I’m always on my toes about !
- I have a good way of upselling by simply just making sure everyone gets their food made with whatever would make it best to their taste buds !
- My overall skill is just making sure the customers want to return !!
Nive’creations
I have a company I’ve built with my two hands. I started in at 13 years old just because money was so needed an I didn’t wanna have to ask . it’s a on the go private chef / private creations business where it is my duty to make every event or every meal or every sweet treat or every custom creation something they won’t regret spending there money on and they will want to come back ! I enjoy making people enjoy what they spend their hard earned money on !
Timeline
Server
Dennys Restaurant
08.2024 - Current
Cashier
Speedway 7eleven LLC
01.2022 - 11.2023
Restaurant Server
Cracker Barrell Old Country Store
09.2021 - 03.2022
Small Package Sorter
UPS
08.2020 - 12.2020
Ben Davis High School