ONIZA AATIF MULLA
Area Manager
Shil Thane,Maharashtra
Summary
Operations professional coordinating preschool performance as an Area Manager. Balances center routines, parent experience, curriculum rollout, and admissions support for 5+ centers across a defined group of branches. Brings a practical approach to quality checks, team guidance, and day-to-day issue resolution that keeps each center running smoothly.
Overview
16
16
years of professional experience
Work History
Area Manager
Ipsaa Preschool and Daycare
Navi Mumbai , Maharashtra
07.2026 - Current
- Oversee staff supervision and daily coordination across the center to support consistent operations.
- Coordinate curriculum planning with teaching staff to align activities, schedules, and classroom routines.
- Review center performance, identify operational gaps, and follow up on corrective actions with local teams.
- Communicate with parents on attendance, updates, and routine concerns to maintain clear service expectations.
Area Manager
London Breeze International Preschool & Daycare
Thane, Maharashtra
06.2023 - 06.2026
- Track 30 admissions per month while supporting center growth and parent inquiries across branches.
- Manage daily operations across multiple preschool centers to keep classrooms, staffing, and routines running smoothly.
- Conduct regular audits to uphold quality, safety, hygiene, and statutory compliance standards.
- Train, guide, and evaluate teachers to strengthen academic delivery and classroom performance.
- Coordinate events, workshops, and community outreach programs to support branch engagement.
- Implement curriculum and activity plans across branches while monitoring performance metrics and reporting results to management.
Center Head
London Breeze International Preschool & Daycare
Thane, Maharashtra
06.2021 - 05.2023
- Directed center operations across academic and administrative workflows, maintaining smooth daily functioning.
- Recruited, trained, and evaluated teachers to strengthen staff supervision and classroom delivery.
- Planned timetables, activities, and celebration calendars to keep curriculum coordination organized.
- Organized PTMs, resolved parent queries in English and Hindi, and incorporated feedback for improvement.
- Coordinated admissions management, fee collection, and audit compliance using Gmail for routine communication and records.
Teacher
London Breeze International Preschool & Daycare
Thane, Maharashtra
06.2018 - 03.2021
- Designed engaging lesson plans, activities, and creative learning methods for preschool children.
- Organized events and celebrations that reinforced classroom learning and kept children actively involved.
- Maintained safe, nurturing, and stimulating classroom conditions for preschool children throughout the day.
- Assisted in admissions counseling and answered parent questions about child development and school readiness.
- Prepared assessment notes and progress reports to keep families informed of academic development.
Senior Associate - Operations
WNS Global Services
Airoli, Maharashtra
01.2013 - 04.2015
- Handled international ticketing requests for Expedia clients with consistent attention to detail and service quality.
- Strengthened booking accuracy by reviewing transactions carefully and resolving errors before final confirmation.
- Recognized as 'Shooting Star' for outstanding performance in operations and service delivery.
International Reservation Staff
Jet Airways Process
06.2011 - 12.2012
- Supported international travelers with reservations, itinerary changes, and customer questions in English and Hindi.
- Managed booking details and follow-up correspondence through Gmail to keep traveler records accurate and current.
- Resolved passenger service issues professionally, balancing timely support with clear guidance across international desk interactions.
- Earned promotion within one year from the domestic desk to the international desk for consistent service quality.
- Received Dedicated Staff recognition and guest appreciation for reliable, courteous reservation support.
Administrator
English Academy
05.2010 - 05.2011
- Handled admissions management, parent communication, and English-Hindi correspondence using Gmail.
- Coordinated staff supervision, curriculum coordination, and quality assurance activities across daily operations.
- Maintained audit compliance, organized administrative records, and supported smooth office functioning.
Education
Bachelor of Science - BIS Computers
Yashwantrao Chavan Open University
Maharashtra 05-2010
Hsc -
Maharashtra Board
Maharashtra 05-2006
Ssc -
Maharashtra Board
Maharashtra 05-2004
Skills
Admissions management
Staff supervision
Curriculum coordination
Quality assurance
Parent communication
Gmail
Fee collection
Audit compliance
English
Hindi
Awards
Shooting Star, WNS Global Services, Awarded 'Shooting Star' for outstanding performance, Dedicated Staff, Jet Airways Process, Certified as 'Dedicated Staff' and appreciated by guests for excellent service
Timeline
Area Manager
Ipsaa Preschool and Daycare
07.2026 - Current
Area Manager
London Breeze International Preschool & Daycare
06.2023 - 06.2026
Center Head
London Breeze International Preschool & Daycare
06.2021 - 05.2023
Teacher
London Breeze International Preschool & Daycare
06.2018 - 03.2021
Senior Associate - Operations
WNS Global Services
01.2013 - 04.2015
International Reservation Staff
Jet Airways Process
06.2011 - 12.2012
Administrator
English Academy
05.2010 - 05.2011
Bachelor of Science - BIS Computers
Yashwantrao Chavan Open University
Hsc -
Maharashtra Board
Ssc -
Maharashtra Board