Onkar Sukale
Pune
Summary
Experienced Key Account Manager | Customer Success Professional with 6+ Years of Experience & a demonstrated history of working in the Marketing and Advertising, International Trade Development & Proptech industry. Skilled in Key Account Management, Proposal Drafting, Business Development, German Translation, Microsoft Excel, B2B Sales and Team Management. Strong business development professional with a Certificate Course in German focused in Foreign Languages and Literatures, General from Department of Foreign Languages, Savitribai Phule Pune University.
Overview
6
6
years of professional experience
Work History
Senior Account Manager
First Livingspaces Pvt Ltd
01.2024 - 02.2025
- Conducted market research to identify new business opportunities and trends in the industry
- Research & Strategising for new business opportunities from potential prospects
- Conducting research, data collection and understanding the key requirements of the project
- Co-ordinating with cross functional teams for preparation of winning proposals
- Develop standard templates for proposal preparation
- Pitching and presenting the solutions oriented proposals to the clients
- Gathered feedback from clients regarding product quality and overall satisfaction levels
- Conducted regular meetings with clients to review performance metrics, progress, and future goals
- Resolved client issues in a timely manner while maintaining excellent customer service standards
- Identified opportunities for cross-selling products and services to existing customers
- Analyzed market trends to identify new business opportunities for the company
- Coordinated closely with colleagues across multiple departments when launching new products or services into an existing account base
- Negotiated contracts with clients to ensure optimal pricing and terms of agreement
- Participated in weekly team meetings with other senior account managers to discuss best practices
- Managed key account relationships, ensuring customer loyalty and retention
- Worked closely with executive team to outline company goals and transfer goals to account holders
- Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions
- Updating project progress on CRM
- Coordinating with legal department for preparation of Contract Agreements, NDAs, Master Service Agreements (MSA)
Manager, International Venture Retention
Crescendo Worldwide Pvt Ltd
03.2022 - 01.2024
- Client Relations
- Operations Management
- Project Management
- Key Account Management (Acquisition & Retention)
- Joint Ventures / Technology Ventures
- New Business Ventures
- Strategic Planning
- Proposal Drafting & Pitching solution oriented proposals for better win opportunities
- Reviewing proposals & drafting RFQ/RFI responses
- Managing Vendor Registration for various clients in Varied Industries
- Managing extensive database of proposals, vendor registration records, etc
- Client Servicing/ Success
- Communicating with clients and project stakeholders
- Coordinating and interacting with management for strategic decision making
- Drafting of Memorandum of Understanding (MoU), Letter of Intent (LoI), Non Disclosure Agreements (NDA) and Legal agreements to establish long term business relations
- Updating project progress on CRM
Lead Generation Executive
Pangea Global Services Pvt Ltd
06.2020 - 03.2022
- Making outbound cold calls to find qualified leads in the International Market
- Update prospect database with call activities and generate alternate contacts
- Cultivate prospects till they become qualified leads
- Generate qualified leads within target accounts as determined by sales
- Telemarketing skills including the ability to engage in meaningful conversations with prospective customers in the International market
- Ability to navigate to the Decision Maker
- Proven track record of performance
- Desire to perform at the highest levels and blow past quota
- Strong individual contributor as well as a team player
- Strong analytic and critical thinking skills
- Exceptional written, oral, and presentation communication abilities Expertise in Excel, PowerPoint
- Updating project progress on CRM
Lead Generation Executive
Excelsior Research
01.2020 - 06.2020
- Conduct research to identify potential prospects.
- Conduct a needs analysis and determine prospects pain points to determine how the solution will speak to those needs.
- Identify key buying influence within these prospects to determine budget and timeline.
- Manage and maintain data for new and prospective clients ensuring all communications are logged.
- Make outbound calls to prospects.
- Update progress on CRM
Business Development Executive
Markspace Media Pvt Ltd
08.2018 - 09.2019
- Conduct research to identify potential prospects
- Conduct a needs analysis and determine prospects pain points to determine how the solution will speak to those needs
- Identify key buying influence within these prospects to determine budget and timeline
- Manage and maintain data for new and prospective clients ensuring all communications are logged
- Make outbound calls to prospects
- Gathering and analyzing data
- Finding RPC as per specifications
- Data Verification/ Data Quality
- Worked on North America, EMEA & APAC Region
- Lead Generation/ Demand Generation
- Updating project progress on CRM
Education
B.E. - Mechanical Engineering
Sinhgad Institute of Technology, Lonavala
07-2021
Proficiency- A1,A2
Department of Foreign Language, SPPU
Pune, India05-2017
HSC -
Modern College of Arts, Science & Commerce
Pune, India06-2014
SSC -
St. Josephs Boys Highschool, Khadki
Pune, India06-2012
Skills
- Business development
- Strategic planning
- Customer relations
- Revenue generation
- Account growth
- Key Account Management
- Customer Success
- Cross-functional collaboration
- Lead generation
- Client onboarding
- Client needs assessment
- CRM proficiency
Activities
- Volunteer at Nature Lovers NGO.
- Dhol Tasha Enthusiast.
Trekking, Reading, Listening Music
Trekking Enthusiast. Completed Successful Treks to forts like Sinhgad, Panhala, Jivdhan, Lohgad, Visapur, Rajmachi, Andharban Forest.
Avid Reader of Fictional Novels. Admire Chetan Bhagat
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
German
Elementary (A2)
Interests
Dhol Tasha Enthusiast Dhol Player in Malhar Dhol Tasha Pathak, Sangvi, Pune for the past 10 Years
Timeline
Senior Account Manager
First Livingspaces Pvt Ltd
01.2024 - 02.2025
Manager, International Venture Retention
Crescendo Worldwide Pvt Ltd
03.2022 - 01.2024
Lead Generation Executive
Pangea Global Services Pvt Ltd
06.2020 - 03.2022
Lead Generation Executive
Excelsior Research
01.2020 - 06.2020
Business Development Executive
Markspace Media Pvt Ltd
08.2018 - 09.2019
B.E. - Mechanical Engineering
Sinhgad Institute of Technology, Lonavala
Proficiency- A1,A2
Department of Foreign Language, SPPU
HSC -
Modern College of Arts, Science & Commerce
SSC -
St. Josephs Boys Highschool, Khadki
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