ONKAR TAWDE

• Consulted with product development teams to enhance products based on customer interest data.
• Worked on features like Baby kick tracker, Baby tracker (Age 0 - 6) and community platform.
• Implemented company wide new improved SDLC workflows and sprint ceremonies while working as Jira admin.
• Improved efficiency and effectiveness of performance and management of processes across departments.
• Managed change among staff to achieve buy-in and cooperation and overcome resistance.
• Processed incoming bug report analyses to design software update roadmaps.
• Distinguished product issues and gathered information on customer experiences.
• Mentored local personnel on best practices and protocols to maximize productivity.
• Maintained internal product knowledge database.

Accomplishment

• Digital Product Owner of a award-winning Loyalty program - Best loyalty program in Dubai 2021 by Beyut

Responsibility

• Strategically planning design and implementation of digital Product Strategy for Loyalty based on Lean and agile principles and allowing organization to fully utilize these for desired Business Outcomes
• Maintained strong collaboration with Data & Analytics; Loyalty Delivery Manager, Engineering and Test teams to ensure seamless implementation and release of products while ensuring great user experience
• Owned and prioritized product backlog.
• Oversaw entire product deployments from vision and creation to rollout and delivery.
• Assess value, develop user stories, epics and themes & continuous prioritization to ensure maximum value is delivered
• Allocated and approved team resource usage.
• Mentored local personnel on best practices and protocols to maximize productivity.
• Defined OKRs and helped build dashboards to monitor Partners and Business unit KPIs
• Lead Agile Ceremonies like Sprint Planning, Scrum of Scrums, Daily Stand ups etc.

Accomplishment:

• Lead a team to successfully implement LMS for India's top retail clients like Shoppesstop, Crossword and FabIndia

Responsibility:

• Liaised with clients to understand and analyze their requirements, pain points, and opportunities and propose optimal solution using advanced SaaS LMS GRAVTY
• Identify product enhancement opportunities to address strategic client requirements, or in response to evolving business, market and technology trends and in-house research
• Established criteria for each milestone within product roadmap as means to measure developmental progress.
• Prioritized roadmap in order to achieve product goals and metrics.
• Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
• Communicated effectively with team members to deliver updates on project milestones and deadlines.
• Developed product documentation to communicate upcoming features and products to internal teams.
• Coordinated project planning and execution with team members and team leads.
• Analyzed metrics to measure product performance.
• Coordinated design meetings and decisions with internal departments and teams.
• Mentor freshers and evangelize company's Values and core Customer Success tenets.

• Interacted with customers to understand business needs and translate into requirements and project scope.
• Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
• Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
• Executed analysis of risks and identified risk mitigation strategies.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.