Summary
Overview
Work History
Education
Timeline
Hi, I’m

Ooha Olivya

Receptionist
Visakhapatnam
Ooha Olivya

Summary

Proven track record in enhancing customer relations and streamlining operations at Ooha, adept in point-of-sale system operation and time management. Excelled in staff training, ensuring efficiency and accuracy in transactions. Fostered a professional atmosphere, contributing to repeat business through exceptional service and interpersonal skills.

Overview

7
years of professional experience

Work History

Ooha

Cashier
08.2022 - 01.2024

Job overview

  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Ooha

Receptionist Assistant
11.2020 - 08.2021

Job overview

  • Communicated with individuals entering building to boost security, assist visitors and keep visitor log.
  • Maintained order and cleanliness of reception area for professional and inviting atmosphere.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
  • Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Facilitated smooth workflow by accurately handling data entry tasks and updating client records in a timely manner.
  • Developed strong relationships with clients through attentive listening skills and genuine interest in their needs, promoting repeat business.

Ooha

Receptionist
04.2017 - 12.2018

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Helped maintain office security by monitoring visitor access and issuing badges.

Education

AMG International College
Visakhapatnam

Bachelor Of Computer Science
03.2015

University Overview

Timeline

Cashier
Ooha
08.2022 - 01.2024
Receptionist Assistant
Ooha
11.2020 - 08.2021
Receptionist
Ooha
04.2017 - 12.2018
AMG International College
Bachelor Of Computer Science
Ooha OlivyaReceptionist