Oshina Jeet Singh

• Conducts weekly meetings with respective business units
• Consults with line management, providing HR guidance when appropriate
• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies
• Manages and resolves complex employee relations issues
• Conducts effective, thorough and objective investigations
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
• Partners with the legal department as needed/required
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
• Achieved improved work relationships, enhanced morale, higher productivity levels, and increased employee retention through close collaboration with management and colleagues.

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• Contributed to workforce planning initiatives.
• Identifies training needs for business units and individual executive coaching needs.
• Participates in evaluation and monitoring of training programs to ensure success.
• Follows up to ensure training objectives are met.
• Performs other related duties as assigned.
• Developed and implemented HR strategies to improve employee engagement and retention.
• Managed performance reviews, disciplinary actions and salary negotiations.
• Collaborated with senior leadership to develop strategic plans to support business objectives.

Engaged in close collaboration with management and colleagues to foster strong work connections, elevate employee satisfaction levels, drive enhanced output performance, and maintain workforce continuity.

• Proposed cutting-edge HR tactics to boost Retention, Employee engagement, and Employee satisfaction.
• Analyze trends and metrics with the HR department.
• Successfully navigated through challenging employee relations situations, resolving issues and tackling grievances
• Provide HR policy guidance as and when required.
• Monitor and report on workforce and succession planning.
• Identify training needs for teams and individuals; Evaluate training programs.
• Build a collaborative, transparent, and employee-friendly environment through regular connects (1-on-1s, skip levels,).
• Drive events and activities to foster a people-first culture and increase employee engagement.
• Facilitate smooth onboarding for new joiners to accelerate their integration.
• Develop strategies to enhance morale, workplace relationships, productivity, and retention.
• Executed efficient exit protocols by conducting comprehensive interviews to obtain valuable input from leaving staff.
• Offered guidance to managers in handling intricate HR challenges, such as disciplinary actions and grievances.
• Implemented action plans resulting from Employee Satisfaction Surveys

• Training & Development Role
• Created, Managed, lead, and evaluated training programs
• Boost employee performance ISO
• ISO project task and coordination Document role & responsibility of each employee/department
• Payroll
• Monthly payroll & Other exp
• - India team
• Biweekly payroll - USA team W-2/1099/ Issue timecard
• Random Payroll Audit/ Timecard Audit
• Issue W-2 AND 1099- Coordinating with payroll company
• Kept track of employment laws- India/USA and implement changes if any Kept track of leave balance
• Hiring and Legal issues
• Recruited, interviewed, and placed talents as per requirement
• On boarding to off boarding (Paperwork / background check /reference check / orientation /exit interview, etc.) Getting all the hiring document as per India and US Compliance
• Performance Management
• Annual Performance review
• Reviewed and monitor performance at regular intervals Performed gap analysis and ensure to fill it with various tools and methods
• HR Compliance
• Ensure all the HR compliances in timely manner Employee Branding and Operation Management Customer service and sales call Audit and set up a training calendar as per the organization requirement
• Monitored Leads and analyzing data and keeping track of all activity related to sales workflow
• Employee welfare
• Analyzed and implement input from employees and make required changes if needed with Management approval.

• Implemented a revised compensation program
• Redefined job descriptions
• Analyzed and Developed new Pay scale budget and evaluation program
• Developed and implemented new personnel policies & procedures, benefits administration
• Maintained affirmative action programs Involved in new hire orientations, employee relations counseling and Off-boarding process
• Maintained department records and reports which included directory & organizational charts work on new policies and procedures.

• Expertise in reviewing and screening candidates, interviews, sourcing strategies, personality evaluations and gauging requirement fit
• Successfully managed recruitment across verticals which included Blackboard (IT), Business Development, Finance and Accounting Global Services consulting and ASP Hosting utilizing a consultative sourcing assessment and selection as per client needs and ensured cost effectiveness
• Recruit for multiple business units like Microsoft, HP, Bank of America, Molina Healthcare, Kaiser Permanente and various fortune clients
• Work with the leadership team to define competencies for specific roles and ensure difficult positions, sources, identify, attract, close, and secure hard-to-find candidates.
• Recruit and hire for local contracts and national positions, for IT clients by Scheduling and coordinating interviews.

• Joined as HR Research Lead in Mar’14 and got promoted as HR and Ops Manager in Jan’15 As a HR and Operations
• Manager my KRA was to interact with Clients and the team to Identify the areas of Improvement, and TNI Handle compensation and benefit plans
• Worked closely with TAG and recruitment team Master minded a HR program and created an efficient and conflict-free workplace
• Worked on HR policies to make it effective including Performance Management and Reviews.