Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Otis Johnson

Indianapolis

Summary

Dynamic professional with extensive experience at Amtrak as a Journeyman Carman, excelling in electrical troubleshooting and team collaboration. Proven track record of enhancing operational efficiency and ensuring safety compliance, while delivering exceptional service and maintaining high-quality standards. Adept at problem-solving and fostering effective communication within cross-functional teams.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Journeyman Carman

Amtrak
07.2021 - Current
  • Ensured adherence to industry regulations with thorough inspections of railcar components and systems.
  • Enhanced operational efficiency by performing routine maintenance on railcars in a timely manner.
  • Demonstrated proficiency in the use of hand tools, power tools, measuring instruments, and other equipment required for the successful completion of railcar maintenance tasks.
  • Contributed to team success by collaborating with colleagues on complex repairs and projects.
  • Safeguarded employee well-being with strict adherence to company safety protocols during all tasks involving power tools or heavy machinery.
  • Facilitated clear communication between team members, leading to better collaboration on projects and improved results.
  • Strengthened customer satisfaction by providing exceptional service during maintenance tasks and addressing concerns promptly.

Quality Assurance Analyst

Lowes Distribution Center
02.2017 - 07.2021
  • Mentored and coached team members on QA topics and strategies.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Reported progress, test metrics and results to project stakeholders.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
  • Reduced defect rates through meticulous attention to detail during code reviews, working closely with developers to address any identified issues quickly.
  • Fixed identified issues to improve workflows.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.

Education

Associate of Science - Data Analystics

Ivy Tech Community College of Indiana
Indianapolis, IN
05.2025

Journeyman Welder Certification - Welding Technology

Midwest Technical Institute
Brownsburg, IN
06.2014

Skills

  • Electrical troubleshooting
  • Hand tool mastery
  • Power tool proficiency
  • Workplace safety compliance
  • Welding expertise
  • Heavy equipment operation
  • Blueprint interpretation
  • Quality control procedures
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Communication skills
  • Safety procedures and practices
  • Equipment maintenance
  • Locomotive inspection
  • Signaling operations
  • Locomotive movement

Certification

  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

References

References available upon request.

Timeline

Journeyman Carman

Amtrak
07.2021 - Current

Quality Assurance Analyst

Lowes Distribution Center
02.2017 - 07.2021

Associate of Science - Data Analystics

Ivy Tech Community College of Indiana

Journeyman Welder Certification - Welding Technology

Midwest Technical Institute

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