Otis Johnson
Indianapolis,IN
Summary
Proven achiever with extensive experience at Amtrak, adept in electrical troubleshooting and fostering teamwork. Mastered heavy equipment operation and maintenance, significantly enhancing operational efficiency. Excelled in quality control at Lowe's Distribution Center, reducing defect rates and ensuring product excellence. Renowned for attention to detail and effective communication, consistently exceeding project goals and elevating customer satisfaction. Accomplished Switchman with 10 years of expertise in switching railcars, moving locomotives and arranging railcars in storage areas. Expert in safely separating and transporting railcars from loading areas, planning space for inbound arrivals and weighing loads. Proficient communicator and team player. Certified Train Conductor demonstrates common sense and maintains keen awareness of surroundings to keep passengers, crew and cargo safe. Illustrates high level of cognizance and manual dexterity to observe, interpret and relay signals. Understands ticket-taking procedures and promotes rules and regulations related to train safety and operation. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Journeyman Carman
Amtrak
07.2021 - Current
- Ensured adherence to industry regulations with thorough inspections of railcar components and systems.
- Enhanced operational efficiency by performing routine maintenance on railcars in a timely manner.
- Demonstrated proficiency in the use of hand tools, power tools, measuring instruments, and other equipment required for the successful completion of railcar maintenance tasks.
- Contributed to team success by collaborating with colleagues on complex repairs and projects.
- Safeguarded employee well-being with strict adherence to company safety protocols during all tasks involving power tools or heavy machinery.
- Facilitated clear communication between team members, leading to better collaboration on projects and improved results.
- Strengthened customer satisfaction by providing exceptional service during maintenance tasks and addressing concerns promptly.
Quality Assurance Analyst
Lowes Distribution Center
02.2017 - 07.2021
- Mentored and coached team members on QA topics and strategies.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Reduced defect rates through meticulous attention to detail during code reviews, working closely with developers to address any identified issues quickly.
- Fixed identified issues to improve workflows.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
Education
Certificate of Technical Studies - Cyber Security
MyComputercareer
North Carolina09-2026
Associate of Science - Data Analystics
Ivy Tech Community College of Indiana
Indianapolis, IN05-2025
Journeyman Welder Certification - Welding Technology
Midwest Technical Institute
Brownsburg, IN06-2014
Skills
- Electrical Troubleshooting
- Hand tool mastery
- Power tool proficiency
- Workplace Safety Compliance
- Welding expertise
- Heavy Equipment Operation
- Blueprint Interpretation
- Quality Control Procedures
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Excellent Communication
- Safety Procedures
- Safety practices
- Equipment Maintenance
- Inspecting locomotive equipment
- Signaling experience
- Moving locomotives
Accomplishments
I graduated as a Journeyman Engineer Welder from midwest technical institute . I have successfully sustained high quality projects as the lead project manager as well.
Certification
- [Area of certification] Training - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Languages
English
Full Professional
Timeline
Journeyman Carman
Amtrak
07.2021 - Current
Quality Assurance Analyst
Lowes Distribution Center
02.2017 - 07.2021
Certificate of Technical Studies - Cyber Security
MyComputercareer
Associate of Science - Data Analystics
Ivy Tech Community College of Indiana
Journeyman Welder Certification - Welding Technology
Midwest Technical Institute
Employee of the month
I earned employee of the month three times for Lowes home and improvement and also Employee recognition at Amtrak as well posted in the spikes and ties newsletter .