Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Timeline
Generic

Peer Shafat Mehraj

Srinagar

Summary

Bringing forth a motivated attitude and a variety of powerful skills. Committed to utilizing my skills to further the mission of a company. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationship with clients. Dedicated to identify customer needs and delivering effective solutions to all problems

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Sales Executive

Modern Book Shop
2021.07 - Current

Maintain and develop an efficient relationship with the business development team and
promote banking business.
Provide tailored solutions across the entire range of products and
Services to help business clients

Sr. Customer Relations Manager

Hotel Sunshine
2018.09 - 2021.06

Ensure that all employees are trained for their positions to maximize service, production
and efficiency
Conduct employee performance evaluations as prescribed, control staffing.
Maximize profits and control costs.
Manage property operations on a daily basis to assure optimum performance and
continual improvement in guest service, employee professionalism and performance,
sales/marketing, property appearance, and profit.

Retail Sales Associate

Sunbeams
2017.05 - 2018.07

Responsible for activities regarding sales, marketing, customer acquisition, customer
relation management,& maximizing revenue at Sunbeams which is an importer, exporter and trader of Kashmiri and Persian Handicrafts and Arts.

Education

MBA -

University of Kashmir
03.2016

Skills

  • Customer Service
  • Effective Time Management
  • Communication Skills
  • Adaptability

Certification

  • Diploma in Computer Applications, 03/01/2009, 10/01/2009
  • Six Months Diploma

Languages

English
Advanced (C1)
Urdu
Advanced (C1)
Kashmiri
Upper intermediate (B2)

Hobbies and Interests

  • Cricket
  • Chess
  • Tech

Timeline

Senior Sales Executive

Modern Book Shop
2021.07 - Current

Sr. Customer Relations Manager

Hotel Sunshine
2018.09 - 2021.06

Retail Sales Associate

Sunbeams
2017.05 - 2018.07

MBA -

University of Kashmir
  • Diploma in Computer Applications, 03/01/2009, 10/01/2009
  • Six Months Diploma
Peer Shafat Mehraj