Owen Donnelly
Fort Wayne,IN
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
1
1
year of professional experience
Work History
Crew Member
Rise n Roll
Fort Wayne, IN
09.2024 - 05.2025
- Duties include
- Food and Beverage Preparation: Employees must prepare food and beverages according to Rise n Roll’s Brands operational standards, following recipes and food safety guidelines.
- Customer Service: They are responsible for taking orders at the Front Counter, handling payments, and providing guests with great service.
- Maintaining Cleanliness: Crew members must maintain a clean and organized workstation, which includes cleaning equipment and guest areas.
- Stocking Supplies: Employees are tasked with stocking items such as cups, lids, and other necessary supplies at their workstation.
- Communication: Effective communication with managers and coworkers is essential to ensure a guest-focused culture in the restaurant.
- Understanding Menu Offerings: They need to have knowledge of the restaurant menu, including limited-time offers and promotions, to answer guest questions accurately.
- Teamwork: Working well with others in a fast-paced team environment is crucial for meeting speed of service standards.
- Physical Tasks: Employees may be required to lift objects like donut trays, stand for long periods, and perform repetitive motions like bending or reaching.
Education
Bachelor of Management/Marketing (Double Major) - Business
Indiana Wesleyan University
Marion, IN05-2029
High School -
Whitko Junior Senior High School
South Whitley, IN05-2025
High School -
Blackhawk Christian High School
Fort Wayne, IN05.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Timeline
Crew Member
Rise n Roll
09.2024 - 05.2025
Bachelor of Management/Marketing (Double Major) - Business
Indiana Wesleyan University
High School -
Whitko Junior Senior High School
High School -
Blackhawk Christian High School
Basketball
AAU Basketball
2017-2024
- Earned a scholarship offer from Indiana Tech
- Was recruited by various division 3 and NAIA schools as well
- Competed in tournaments playing against some of the best teams in the country