Oyendrila Debnath
Chinsurah
Summary
Dynamic sales professional with a proven track record at JOCKEY, enhancing customer service ratings through exceptional relationship building and problem-solving skills. Excelled in developing sales strategies and achieving targets, demonstrating a blend of outstanding verbal communication and customer service excellence. Passionate about driving sales and fostering team collaboration.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Carat Lane - A Tanishq Joint Venture
Srerampore
08.2024 - Current
- Assessed customer product needs and interests in order to best recommend suitable items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Floor Manager
JOCKEY
Chandannagar
01.2023 - 06.2024
- Improved customer service ratings by developing strong knowledge of company's products and services.
- Trained, motivated, and oversaw team delivering outstanding service to every customer.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Followed up with existing customers to generate new prospective buyers through referrals.
- Completed day-to-day duties accurately and efficiently.
Sales Executive
JOCKEY
Chandannagar
01.2018 - 01.2019
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Used cold calling and networking to sell products and services.
- Resolved customer complaints in a timely manner while providing excellent customer service.
Education
Higher Secondary -
01.2014
Madhyamik -
01.2012
Skills
- Relationship building
- Problem-solving
- Customer follow-up
- Verbal and written communication
- Teamwork
- Customer service
- Rapport development
- Sales goal achievement
- Friendly and outgoing
Languages
- Bengali
- English
- Hindi
Disclaimer
I hereby declare that the information given above are to the best of my knowledge and belief.
Computerqualifications
Basic Knowledge in Computer
Personal Information
- Father's Name: Gopal Debnath
- Date of Birth: 11/09/96
- Gender: Female
- Nationality: INDIAN
- Marital Status: Single
- Religion: Hindu
Languages
Bengali
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Timeline
Retail Sales Associate
Carat Lane - A Tanishq Joint Venture
08.2024 - Current
Floor Manager
JOCKEY
01.2023 - 06.2024
Sales Executive
JOCKEY
01.2018 - 01.2019
Higher Secondary -
Madhyamik -
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