Front office
P. AJAY
front office executive
Visakhapatnam,Andhra Pradesh
Summary
AGE
27
AGE
27
I am AJAY PEDADA. Looking to obtain a position in a fast- environment to utilize exceptional multitasking skill in efficiently running various activity of the company and acquiring field experience on the long- run in future oriented organization.
I am AJAY PEDADA. Looking to obtain a position in a fast- environment to utilize exceptional multitasking skill in efficiently running various activity of the company and acquiring field experience on the long- run in future oriented organization.
Overview
6
6
years of professional experience
1
1
Language
Work History
STORES SUPERVISOR
CENTRAL KITCHEN, THE COFFEE ADDRESS
01.2022 - 01.2024
- ORACLE SOFTWARE
- Handling all in&out Stock
- Marinating working area neat and clean
SALES CO-ORDINATOR
SUN RAY VIILAGE RESORT
RAMNAGAR, VISAKHAPATNAM
09.2021 - 01.2022
- IDS NEXT FORUTUNE SOFTWARE
- Manages employees’ daily operations and performance
- Designs sales strategies and processes
- Generates reports regarding the status of the department
- Maintains files systems and database of sales records
- Hires and trains new employees
- Manages departmental budgets
- Responds to client concerns
- Maintains customer relations and satisfaction.
Front Office Supervisor
Hotel Supine Comfort, Sairam Group of Hospitalities
VISAKHAPATNAM
08.2020 - 09.2021
- Cloud Beds Software
- Perform all guest check-in and check-out procedures
- Register & process guests and their assigned rooms
- Accommodate guest requests
- Communicating with hotel staff on the status of guest rooms
- Up Selling guest rooms and promoting hotel services
- Handling cash payments
- Maintain a clean and neat front desk area
- Using oral and written communication skills to register and accommodate guests
- Managing guest service requests
- Processing cash or credit card payments
- Maintaining updated information on room availability, reservations, and guest messages
- Understanding how to use hotel Property Management Software (PMS) systems
- Resolve customer complaints and problems calmly and effectively
Front Office Supervisor
SWAPNAALOK HOTELS PVT LTD, Hospitalities
VISAKHAPATNAM
09.2019 - 03.2020
- Cloud IDS Software
- Perform all guest check-in and check-out procedures
- Accommodate guest requests
- Communicating with hotel staff on the status of guest rooms
- Up Selling guest rooms and promoting hotel services
- Handling cash payments
- Using oral and written communication skills to register and accommodate guests
- Managing guest service requests
- Processing cash or credit card payments
- Maintaining updated information on room availability, reservations, and guest messages
- Understanding how to use hotel Property Management Software (PMS) systems
- Resolve customer complaints and problems calmly and effectively
Front Office Associate
Hotel MEGHALAYA PVT LTD
VISAKHAPATNAM
02.2018 - 09.2019
- IDS NEXT FORUTUNE SOFTWARE
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and Welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc
- And distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
Education
DIPLOMA - Hotel Management
Sri Basara jr collage
March 2014
H.M - undefined
s Amrita International Institute
2018
10th - undefined
Board of Intermediate Education
March 2012
SSC - undefined
Z.P.H School
Skills
- Team management
- Self confident
- Handling pressure
- Time management
- Punctuality
- Strong work ethic
- Computer Proficiency
- Microsoft Excel
- Microsoft Word
- Languages
Interests
Timeline
STORES SUPERVISOR
CENTRAL KITCHEN, THE COFFEE ADDRESS
01.2022 - 01.2024
SALES CO-ORDINATOR
SUN RAY VIILAGE RESORT
09.2021 - 01.2022
Front Office Supervisor
Hotel Supine Comfort, Sairam Group of Hospitalities
08.2020 - 09.2021
Front Office Supervisor
SWAPNAALOK HOTELS PVT LTD, Hospitalities
09.2019 - 03.2020
Front Office Associate
Hotel MEGHALAYA PVT LTD
02.2018 - 09.2019
DIPLOMA - Hotel Management
Sri Basara jr collage
H.M - undefined
s Amrita International Institute
10th - undefined
Board of Intermediate Education
SSC - undefined
Z.P.H School
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