Reading Novels
P Shalini
Implementation Associate
Bhubaneshwar
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Implementation Associate Position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
5
5
Certifications
4
4
Languages
Work History
Implementation Associate
IServeU Technology Pvt Ltd
01.2024 - Current
- Optimized resource allocation across projects by developing a prioritization system that maximized overall productivity and effectiveness of the team.
- Enhanced communication between departments by implementing standardized reporting procedures for implementations.
- Worked closely with product development teams to provide valuable input on feature enhancements based on client feedback during implementations.
- Working for India Post Payments Bank client under high pressure and deadlines.
- Working for UCO Bank Client.
- Developed strong relationships with clients, leading to successful collaboration and smoother project execution.
- Received positive feedback from clients on quality of service provided during implementation process.
- Created detailed project documentation, enabling efficient knowledge transfer and post-implementation support.
- Resolved technical issues promptly, minimizing downtime during implementation phases.
Junior Business Analyst
E Square Systems & Technology Pvt Ltd.
12.2022 - 01.2024
- Worked one-on-one with clients to improve Software Requirement specifications.
- Created comprehensive documentation for business processes, enhancing overall organizational efficiency and knowledge sharing.
- Identified trends within large datasets, providing valuable insights for management review and action planning.
- Created detailed SRS reports from detailed research for review by development team.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Prepared business overview reports for clients.
- Gathered and documented requirements for projects.
- Collaborated on readiness and acceptance tests and verified programming changes made met client's needs.
- Worked flexible hours across night, weekend and holiday shifts.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Collaborated with stakeholders to define project objectives and criteria.
- Executed test scripts, logged defects and worked to resolve issues noted in testing process.
- Worked extended hours when necessary to meet deadlines.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Monitored product quality at all stages of production process.
- Provided feedback to production team regarding product quality.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Researched and identified solutions to technical problems.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Generated reports to track performance and analyze trends.
- Managed over 70 calls per day.
Application Tester Intern
Batoi Systems Pvt Ltd
05.2021 - 07.2021
- Advised developers on problems with databases, performance and other issues.
- Documented testing procedures for developers and future testing use.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Skilled at working independently and collaboratively in team environment.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Education
Bachelors Of Technology - Computer Science And Engineering
Silicon Institute Of Technology
Bhubaneshwar , Odisha 09.2019 - 2022.07
High School Diploma -
KIIT Polytechnic
Bhubaneshwar 09.2016 - 2019.07
Skills
Agile and Scrum Environments undefined
Total Work Experience
Total Work Experience - 1 year 7 months
IServeU Technology Pvt Ltd - Continuing (4 months)
E- Square Systems and technologies Pvt Ltd - 1 Year
Batoi Systems and technology Pvt ltd - 3 months
Certification
Microsoft Certified: Azure Developer Associate (March 15,2023 - March 16,2024)
Interests
Debating
Writing short stories & Quotes
Drawing
Timeline
Implementation Associate
IServeU Technology Pvt Ltd
01.2024 - Current
Junior Business Analyst
E Square Systems & Technology Pvt Ltd.
12.2022 - 01.2024
Application Tester Intern
Batoi Systems Pvt Ltd
05.2021 - 07.2021
Bachelors Of Technology - Computer Science And Engineering
Silicon Institute Of Technology
09.2019 - 2022.07
High School Diploma -
KIIT Polytechnic
09.2016 - 2019.07
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