Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Timeline
Generic

Paavan Singh

New Delhi

Summary

Community strategist with 2 years in SaaS, helping 50+ creators launch and scale digital communities.

Built engagement playbooks, retention flows, and ops systems that drove $200K+ GMV in one quarter.

Found success at bridging community, product, and marketing through campaigns, dashboards, and cross-functional collaboration.

Thrive in fast-moving environments where community is the growth engine.

Overview

7
7
years of professional experience

Work History

Community Success Manager

Nas Company
01.2024 - Current
  • Company Overview: Nas.io
  • - Launched and scaled 50+ creator-led communities, advising on onboarding, engagement playbooks, and monetization strategies that contributed to $200K + GMV in a single quarter
  • - Designed and deployed community engagement campaigns (challenges, memberships, multilingual milestone flows, winback campaigns), directly improving retention and reactivation rates
  • - Built and maintained community ops systems, dashboards, automations (Zapier + Klaviyo), and reporting frameworks, enabling scalable, repeatable growth across Pro & Platinum programs
  • Collaborated cross-functionally with product, design, support, and growth teams to resolve creator pain points, optimize onboarding, and refine community-led product features
  • - Partnered directly with top creators (e.g., Matt Navarra, Kristina Gazhi, Lise Thorne) to migrate, launch, and expand their communities, supporting both technical setup and growth strategy
  • - Closed and managed Pro memberships independently, combining strategic consultation with revenue contribution.
  • Supported community-led events such as the Nas.io London Meetup, handling communications, Klaviyo flows, and day-of execution to strengthen member engagement

Customer Success Representative

TagMango
09.2023 - 02.2024

I helped 45 TagMango creators in -

  • - Scouting Brands
  • - Negotiating Deals worth of USD 25k+ each deal
  • - Setting up the deliverables
  • - Creator - Brand communication

Podcast Management

WN Media Group
06.2023 - 02.2024
  • I help Stan from WN Media group repurpose the 'Games and Names' Podcast into Short Form clips.
  • This helps :
  • Increase the reach of the podcast
  • Editing style helps with branding
  • Creates a portfolio pitch for the podcast

Direct Mail Copywriter (Email Marketing Manager)

PrakharKePravachan
08.2022 - 12.2023
  • I write and publish direct response Emails for learnwithprakhar.com (an ECourses company).
  • I Co-ordinate with the team to manage the campaign.
  • I write to more than 15000 Email Subscribers.
  • I write Weekly Copies with an average open rate of more than 40%.
  • Our Emails have a click rate (CTA) of more than 5% on average.

Content Specialist

Jay Kapoor & Steve P. Young
03.2022 - 05.2023
  • I help @jaykapoor.24 with his Social Media presence.
  • I help Jay with Instagram Content Creation (400K followers)
  • I also manage Jay's twitter (31K followers)
  • I also write for the ALSK weekly newsletter (10.5k+ readers)
  • I helped Steve. P. Young from App Masters repurpose his podcast into YouTube Shorts/ TikToks and Linkedin Posts.
  • This helps :
  • Increasing the reach of Social Channels.
  • Having to create less content when the best content can be redistributed.
  • Better Branding Portfolio to reach out clients.

Freelance Copywriter & Social Media Manager

Freelance
01.2019 - Current
  • I have helped numerous clients with -
  • - Ghostwriting for Linkedin
  • - Email Copywriting for Direct Sales
  • - Social Media Copywriting
  • Remote

Education

Bachelor of Science - Computer Science

DAV Public School
New Delhi, India
03-2022

Skills

  • Community Manager
  • Go-to-Market Strategy
  • Business Development
  • Brand Marketing
  • Business development
  • Success Operations

Personal Information

Title: Community Strategist

Timeline

Community Success Manager

Nas Company
01.2024 - Current

Customer Success Representative

TagMango
09.2023 - 02.2024

Podcast Management

WN Media Group
06.2023 - 02.2024

Direct Mail Copywriter (Email Marketing Manager)

PrakharKePravachan
08.2022 - 12.2023

Content Specialist

Jay Kapoor & Steve P. Young
03.2022 - 05.2023

Freelance Copywriter & Social Media Manager

Freelance
01.2019 - Current

Bachelor of Science - Computer Science

DAV Public School
Paavan Singh