PABITRA BISWAS
Kalna
Summary
Deputy Manager with proven expertise in ventilation systems at Electro Zavod (India) Pvt. Ltd. Skilled in technical offer preparation and project management, I excel in enhancing customer satisfaction and driving sales growth. Adept at fostering vendor relationships and implementing process improvements, I consistently deliver results that exceed expectations.
Overview
3
3
Languages
3
3
years of post-secondary education
16
16
years of professional experience
Work History
Deputy Manager
Electro Zavod (India) Pvt. Ltd.
Howrah
11.2012 - Current
- Sales & Marketing of Main Mine Ventilation (MMM) Fans and Auxiliary Mine Ventilation Fans.
- Technical discussions with customers to understand ventilation requirements.
- Preparation of Techno-Commercial Offers.
- Tender analysis and bid preparation.
- Cost estimation and commercial proposal preparation.
- Selection of suitable ventilation fans based on customer requirements.
- Application Engineering and technical support.
- Coordination with design and engineering teams.
- Vendor identification and vendor development.
- Production planning and manufacturing follow-up.
- Quality coordination with vendors.
- Project execution from enquiry to commissioning.
- Site survey and customer meetings.
- Installation supervision and commissioning support.
- Fan performance testing and troubleshooting.
- After-sales service and customer support.
- Coordination with Coal India subsidiaries and consultants.
- Ensuring compliance with DGMS requirements and customer specifications.
- Participated in training sessions to learn operational procedures and best practices.
- Assisted in managing daily operations and workflow within the department.
- Supported team members with project coordination and scheduling tasks.
- Communicated effectively with various stakeholders to ensure project alignment.
- Helped maintain accurate documentation for compliance and reporting purposes.
- Organized meetings and took notes to facilitate information sharing among teams.
- Gathered feedback from team members to improve processes and communication.
- Coordinated with other departments to ensure smooth functioning of activities.
- Maintained records of all operational activities for future reference.
- Monitored daily operations and ensured compliance with company policies and regulations.
- Prepared monthly progress reports detailing achievements against set targets.
- Worked closely with customers to understand needs and resolve diverse issues.
- Provided guidance and support to team members to help them achieve goals.
- Provided necessary technical assistance and advice to subordinates when needed.
- Developed and implemented new procedures to improve efficiency of the organization.
- Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
- Collaborated with vendors and suppliers to secure best deals on products and services purchased by the organization.
- Oversaw budgeting responsibilities, reducing costs and increasing margins.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Delegated work to staff, setting priorities and goals.
- Reviewed completed work to verify consistency, quality, and conformance.
Quality Control Engineer
Suburban Industrial Work
Kolkata
07.2011 - 08.2012
- Conducted routine inspections of production processes for compliance with quality standards.
- Collaborated with production team to develop and implement quality control protocols.
- Utilized inspection tools to assess product quality and identify defects.
- Documented inspection results and reported findings to management for review.
- Reviewed and updated quality control documentation to reflect current standards.
Site Supervisor
Lloyd Insulation India Limited
Bilaspur
08.2010 - 06.2011
- Supervised daily site operations to ensure project compliance and safety standards.
- Coordinated with team members to schedule tasks and manage workflow efficiently.
- Conducted regular site inspections to identify hazards and enforce safety protocols.
- Prepared reports on site activities and progress for management review regularly.
- Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
Education
Diploma - Mechanical Engineering
Birla Institute of Technology, Kolkata
06.2007 - 05.2010
Skills
- Ventilation systems
- Technical offer preparation
- Bid analysis
- Cost estimation
- Performance testing
- Project Execution
- Customer relationship management
- Quality assurance
- Production planning
- Team leadership
- Effective communication
- Problem solving
- Process improvement
- Purchasing and planning
- Process and procedure development
- Sales and marketing
- Cost analysis and savings
- Operations management
- Business development understanding
- Goal setting
- Project management abilities
- Verbal and written communication
- Compliance
- Sales reporting
- Customer service and satisfaction
- Vendor relationship management
Languages
Bengali
First Language
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Affiliations
- Successfully managed complete project life cycle from enquiry to commissioning.
- Developed strong vendor networks for manufacturing support.
- Delivered customized ventilation solutions for underground coal mines.
- Successfully handled techno-commercial proposals for major mining projects.
- Built strong customer relationships through technical support and timely execution.
Timeline
Deputy Manager
Electro Zavod (India) Pvt. Ltd.
11.2012 - Current
Quality Control Engineer
Suburban Industrial Work
07.2011 - 08.2012
Site Supervisor
Lloyd Insulation India Limited
08.2010 - 06.2011
Diploma - Mechanical Engineering
Birla Institute of Technology, Kolkata
06.2007 - 05.2010