Padmalav Sinha
Visakhapatnam
Summary
Accomplished professional with extensive experience of 27 years in Finance, Accounting, and Auditing, complemented by skills in Marketing and Customer Service. Dedicated to enhancing organizational performance through effective administrative support and strategic initiatives.
Overview
28
28
years of professional experience
Work History
Customer Service Executive
HSBC
Hyderabad
12.2006 - 07.2025
- Worked on Accounts Opening and Maintenance, Transactions Postings both transfers in and out, handling and resolving of Customer queries.
- Calls to UK Financial Institutions, Banks, Providers and Customers on the Transfer of funds and transactions to comply with Industry standards.
- Auditing and validating of large financial data.
- Processing of application forms of customers applying for credit cards and personal loans.
- Monitored Transactions for Financial Crime Compliance to identify red flags on Money Laundering, TF and Sanctioned Countries.
- Also trained in Security Compliance, Data matching on world check hits and checking for any fraud transactions in Accounts.
Senior Marketing Manager
Dellsys Softech Pvt. Ltd.
Bhubaneswar
01.2005 - 01.2006
- Marketing of Softwares to Industries.
Manager
Kishore Plast
Bhubaneswar
01.2001 - 01.2005
- Managing the Production of PET Bottles on Blow Moulding Machine.
Executive Marketing
Supreme Polymers (P) Limited
Bhubaneswar
01.1998 - 01.2001
- Liasoning work with Orissa State Financial Development Corporation and Industrial Development Corporation of Orissa Ltd., for financing of the Project and establishing the factory.
- Marketing of the PET Bottles and Packaged Drinking Water- Dazzle Brand.
Education
Master of Business Administration -
Indira Gandhi National Open University
New Delhi01.2003
Bachelor of Commerce -
University of Rajasthan
Jaipur01.1985
All India Senior School Certificate Examination -
Kendriya Vidyalaya
Bikaner01.1983
All India Secondary School Examination -
Kendriya Vidyalaya
Bhubaneswar01.1981
Skills
- Excellent Communication skills
- Transaction postings
- Numeric Analysis
- Proficient in Desktop applications
- Microsoft office
- Organization specific platforms, software, automation tools and human skills
- Contacting Financial Institutions, Banks, Providers and Customers via calls and e-mail
Accomplishments
- Process top performer in 2022 at First Direct Banking Operations HSBC.
- Certificate of completion on Money Laundering Alert, Effective Due Diligence for offshore Accounts.
- Awarded Hale & Hearty Employee by HSBC Visakhapatnam in the year 2009 for nil sick leaves also awarded for outstanding dedication and support in volunteering for anniversary celebrations at HSBC Visakhapatnam.
- First Runner up in Walkathon 2008 at HSBC Global Service Centre Vizag.
- Completed Full Marathon 42.20 KM Vizag Navy Marathon 2022.
Languages
- English
- Hindi
Extracurricular Activities
Running Playing Football Swimming Singing Cooking
Personal Information
- Father's Name: Lt. Col. Prafulla Kumar Sinha
- Date of Birth: 07/29/65
Timeline
Customer Service Executive
HSBC
12.2006 - 07.2025
Senior Marketing Manager
Dellsys Softech Pvt. Ltd.
01.2005 - 01.2006
Manager
Kishore Plast
01.2001 - 01.2005
Executive Marketing
Supreme Polymers (P) Limited
01.1998 - 01.2001
Master of Business Administration -
Indira Gandhi National Open University
Bachelor of Commerce -
University of Rajasthan
All India Senior School Certificate Examination -
Kendriya Vidyalaya
All India Secondary School Examination -
Kendriya Vidyalaya
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