PADMA RAJU K
JANGAREDDYGUDEM
Summary
I am a strong leader and problem-solver focused on enhancing organizational efficiency. Dedicated to optimizing operations and reducing costs, with independent decision-making skills and sound judgment, consistently contributing to the success of the company. Committed and professional Service Advisor with a proven track record of effectively managing customer inquiries, providing accurate advice, and ensuring customer satisfaction.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Assistant Manager
BHARATH Hyundai
11.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Implemented staff training programs, enhancing product knowledge and improving customer services kills.
Sr Service Advisor
HARSHA TOYOTA
01.2022 - 08.2024
- Conducted regular follow-ups with satisfied customers to encourage loyalty, repeat business, and referral opportunities from their personal networks.
- Managed approximately 30 incoming calls, emails per day from customers.
- Maintained detailed records of services performed, tracking trends to inform future recommendations for clients.
Service Advisor
Hyderabad MULTIBRAND SERVICE PRIVATE Ltd
11.2019 - 11.2020
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of 31employees to maintain smooth-running operations of shop floor.
- Enhanced team performance through regular training, mentoring, and constructive feedback.
Service Advisor
SANTOSH AUTOMOTORS PVT Ltd
02.2016 - 08.2019
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
Teaching and Research Assistant
MIST AUTONOMOUS COLLEGE
08.2013 - 12.2015
- Managed classroom behavior effectively, creating a positive and focused learning environment for all students.
- Mentored and supervised under graduate students, guiding them towards academic success and personal growth.
Education
B.TECH - Mechanical Engineering
Jawaharlal Nehru Technological University (JNTU)-Kakinada
05.2013
Diploma - Diploma in Mechanical Engineering
State Board of Technical Education (SBTET)-Avanigadda
01.2010
S.S.C - undefined
Z.P.PHIGH SCHOOL-Taduvai
06.2007
Skills
AutoCAD
Interests
Learning new applications, Driving Engineering, &technology Automobile, industry playing cricket
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and I bear the responsibility for the correctness of the mentioned particulars. Padma Raju k
Extra academic achievements
- Event organizer in all school and college events
- Active participation in games at school level
- Captain of school cricket team
Timeline
Assistant Manager
BHARATH Hyundai
11.2024 - Current
Sr Service Advisor
HARSHA TOYOTA
01.2022 - 08.2024
Service Advisor
Hyderabad MULTIBRAND SERVICE PRIVATE Ltd
11.2019 - 11.2020
Service Advisor
SANTOSH AUTOMOTORS PVT Ltd
02.2016 - 08.2019
Teaching and Research Assistant
MIST AUTONOMOUS COLLEGE
08.2013 - 12.2015
Diploma - Diploma in Mechanical Engineering
State Board of Technical Education (SBTET)-Avanigadda
S.S.C - undefined
Z.P.PHIGH SCHOOL-Taduvai
B.TECH - Mechanical Engineering
Jawaharlal Nehru Technological University (JNTU)-Kakinada