PADMASANI SRIMADHAN

AI-first EdTech product company. Report to Founder. Direct a 5-product digital portfolio (AI gaming platform, AI parental intelligence system, CTV app, licensing portal, corporate estate) with governance across 8 Jira projects and 179 tracked issues.

Strategic Portfolio Leadership

• Defined the 3-year strategic roadmap using OGSM and STRAP frameworks (2026–2029), governing all product, investment, and GTM decisions across 13 product lines with AI opportunity mapping against each, serving as the primary instrument for board-level investment prioritisation.
• Instituted a portfolio-wide delivery governance system covering daily dashboards, Definition of Done standards, UAT gating, and vendor NDA frameworks, providing the Founder and investors with end-to-end visibility from sprint-level execution to strategic outcomes.

AI Strategy and Capability Building

• Established the organisation’s AI-native delivery methodology, designing a multi-agent build architecture (Orchestrator, Brand, Copy, Builder, QA agents) that the engineering team now operates against, reducing manual development cycles and embedding AI into day-to-day product delivery.
• Defined the AI integration strategy for the Parcel&Ship courier logistics MVP, setting the product architecture direction (modular monolith, LangGraph AI agents for carrier selection, HS code classification, route optimisation) and governing 90+ stories across 11 vertical slices toward a June 2026 go-live.
• Introduced evaluation-driven development as the portfolio-wide quality standard: structured component assessments, LLM-as-a-Judge evaluators for content quality, and convergence scoring, establishing AI-governed QA practices across all products.
• Pioneered a proprietary AI-assisted delivery tooling architecture (Claude Agent SDK, Jira REST API integration, TDD-enforced generation) that automated story-to-code execution, enabling source-protected distribution to the engineering team.

Governance, Quality & Compliance

• Directed a cross-reference gap analysis of the primary vendor’s gaming platform that surfaced 60+ architectural and compliance gaps, including 37 frontend and 23 backend issues covering offline/online mismatches, missing COPPA/GDPR-K controls, and child safety failures, triggering formal vendor remediation and contract renegotiation.
• Commissioned and governed a corporate digital estate audit against 33 quality criteria, found a 12% pass rate, and directed the structured remediation programme that lifted it to 85%+ within 6 sprints, closing 63 issues.

Brand, GTM & Stakeholder Leadership

• Built a 3-layer AI-augmented governance system: 7 JSON-based product trackers as the single source of truth, interactive HTML portals for stakeholder visibility, and Chart.js dashboards for real-time portfolio health across 7 business units.
• Led end-to-end brand creation for 4 portfolio businesses (ParcelPulse, BinaryBridge, GoodByt, ElevateOn): competitive positioning, brand guidelines, digital presence, and go-to-market, taking each from entity registration to market-ready.
• Directed launch planning for ParcelPulse (118 activities across 12 phases), producing C4 architecture diagrams, SWOT analyses, and full system architecture documentation for a 9-tier AWS-hosted logistics platform.
• Shipped 9 website pages, 12 approved brand decks, and a 19-page content pipeline. Launched a 5-pillar community strategy as the long-term institutional growth engine.

Appointed post-acquisition to build technology, AI, and delivery governance from the ground up across a 4-business portfolio (logistics, technology, food, hospitality). Reported directly to the portfolio investor as the senior technology leader.

Strategic & Digital Transformation Leadership

• Architected the post-acquisition Digital Transformation and Technology Strategy, pivoting operations toward hybrid AI architectures to drive sustainable growth and measurable efficiency across all portfolio businesses.
• Owned full-cycle operations and cost optimisation, implementing delivery improvements that reduced overhead and ensured alignment between technical execution and business commitments.

AI Strategy, Governance & Scaled Adoption

• Designed and executed the organisation’s first AI Strategy & Governance model covering value creation frameworks, risk controls, explainability standards, and responsible AI adoption policies. Established structured use-case prioritisation, business case rigour, and governance guardrails.
• Took the organisation from zero AI capability to production by operationalising 6 high-impact use cases: ticket intelligence, discovery automation, log anomaly detection, infra-health monitoring, knowledge summarisation, and workflow automation. Delivered a 40% reduction in repetitive engineering effort.
• Enabled AI-powered engineering modernisation with automated code reviews, refactoring support, test generation, and productivity accelerators, expanding developer capacity without increasing headcount.
• Implemented governance-led AI usage policies including human-in-the-loop validation, access controls, and auditability to ensure safe, compliant enterprise adoption.

Delivery & Client Leadership

• Led engineering pipeline modernisation through Generative AI tools, reducing code review cycles by 40% and enabling high-impact automation use cases across the portfolio.
• Managed client delivery expectations and operational alignment, ensuring strict SLA adherence and service continuity post-acquisition.
• Improved sprint predictability, accelerated onboarding and decision cycles through AI-assisted knowledge access, and strengthened client confidence through governance-driven modernisation.

Led large-scale cloud modernisation programmes and regulated workload migrations across IBM Cloud, AWS, and Azure for global enterprise clients. IBM Certified Line Manager for global delivery teams.

RISE with SAP: Cloud & DevOps Transformation

• Managed full-cycle cloud-native DevOps transformation across 3 hyperscalers, directing hybrid-cloud engineering, Terraform/Ansible automation, and secure SAP tenant onboarding for regulated enterprise clients.
• Hardened security posture through VPC segmentation, SIEM integration (QRadar, Azure Sentinel), encryption frameworks (KYOK, TLS-HSM), and RBAC enforcement aligned with financial services regulatory mandates.
• Oversaw high-value programme budgets, resource planning, and workload optimisation across global delivery hubs.

TSB: Financial Services Cloud Migration

• Delivered Dev/Test landing zone automation for IBM Financial Services Cloud (TSB Bank), enabling hybrid connectivity via VPN, dynamic routing, and direct links for regulated banking workloads.
• Directed end-to-end migration of TSB workloads, managing containerised microservices deployment on ROKS and enabling a hybrid cloud ecosystem for high-throughput financial applications.

People Leadership

Served as IBM Certified Line Manager, overseeing team performance, capability development, and professional growth across global delivery teams. Applied LLM-based planning techniques to improve delivery accuracy and stakeholder communications.

Led ITSM transformation and enterprise infrastructure operations for a global pharmaceutical company.

• Led an ITSM transformation using Cloud Service Management, Lean, and ITIL practices that improved service efficiency by 30%, brought network uptime to 99.9%+, and reduced operational overhead across global pharma R&D operations.
• Designed and executed department-level strategies aligned with enterprise goals, building cross-functional partnerships across infrastructure, applications, and R&D teams.

Managed high-performing service delivery teams, driving results through ITIL-aligned frameworks, data-driven KPIs, and structured mentorship programmes.

Delivered global RFS projects across infrastructure and application development for enterprise accounts.

• Delivered end-to-end RFS projects covering provisioning, environment setup, deployment automation, and performance stabilisation for global accounts for application development and Infrastructure.
• Directed large-scale data centre operations ensuring high availability. Led governance including business case approval, budgeting, and cross-project dependency resolution.

Directed programme execution aligned with UK Government Mandate across 4 global sites.

• Led programme execution spanning procurement through commissioning across global sites (Netherlands, UK, USA, India), achieving significant FTE efficiency gains through production workflow automation.
• Managed a testing unit overseeing Dev, Functional, UAT, and E2E testing for multiple automation products across global PMO teams.

Account Development Manager, The Charlesworth Group, Beijing (2011 to 2012). Led APAC delivery for 200+ team members across China and UK. Secured 4 major enterprise clients and drove 20+ process improvement initiatives.

Project Manager, Elsevier Publishing Services, Chennai (2008 to 2011). Led product delivery and lifecycle management across APAC, shipping 240+ global health science and technology products.

Project Manager, SPI Technologies / Alden India, Chennai (2001–2008). Technology publishing project delivery and scientific content editing.