Padmashree Halappa

Versatile professional, targeting senior level assignments in HR Back Operations, Master Data Management and Finance & accounting with an organization of repute, preferably in Bangalore. A focused professional offering 16 years of rich & extensive experience in HR Operations, Payroll, Master Data Management, F&A and WFM. Supporting Meta project with Scheduling and Capacity Planning which enabled the team in achieving the service levels Supported Varies Clients in managing the service level daily by monitoring real time queue (Intra Day). Improve Staff balancing and overall operational performance (Intraday and Scheduling) Effectively communicate observations to the Field Operations team and Senior Management to ensure timely critical resolution action. Supporting Meta project with Reports & Data Analytics. Skilled in providing leadership in data management activities like designing data models / developing new data management practices. Proficiency in ensuring that data is accurate by conducting audits and identifying trends that may indicate problems with data quality. Excellence in designing and implementing data management policies and procedures for an organization to ensure compliance with industry regulations. Expertise in ensuring that data is available when needed by creating backups of existing data sets & storing them in another location. Proficient in developing a long-term data management strategy within an organization based on the organization’s goals & objectives. Skills in hiring and interviewing staff, administering pay, benefits, and leave, & enforcing company policies and practices Comprehensive experience in assisting with the recruitment process by identifying candidates, conducting reference checks and issuing employment contracts. A conceptual thinker possessing excellent negotiation and problem-solving skills with the skills to multitask and adapt in a fast-paced environment. Proactive approach to ensure customer delight. Seamless, timely and accurate delivery ensuring all SLA’s and operational metrics are green. Managing day-to-day activities of the team, conducting daily team huddle, delegating tasks/Allocations to team members, and preparing score card with constructive feedback (Monthly 1-1)

• Presented with INR 10,000 Cash Award for the best performance in sales for the month September in TLI Software Private Limited.
• Conferred with 5 Individual Extra Miller Award for the best performance in productivity and quality for the year 2006 & 2007 in Infosys BPO International Ltd.
• Acknowledged with a Spot Cash Award of INR 29,000 for the best sales of equipment and multiple spot awards for the best conversions of (direct debit & ebilling) in Infosys BPO International Ltd.
• Bestowed with the Rock Star Award from client for submitting ideas which benefited business at Accenture.
• Acknowledged with the Stronger Together Award received in Aug 22 at Accenture.
• Received Encore award on 08/01/23 and 08/25/23, received recognition from Gabriela Derenowska as “Best idea submitter in Bangalore FY23” for Automation ideas.

• English
• Kannada
• Hindi
• Telugu

Date of Birth: 03/26/84