Padmashri U Totagi
Senior Software Engineer
Belagavi
Summary
Senior Analyst at eClerx Service Ltd with over 5 years and 10 months of comprehensive experience specializing in Xceptor and RPA. Excelled as a Developer for Xceptor, delivering high-quality solutions to a prominent banking client for the past 2+ years. Self-motivated and adaptable to new concepts and technologies, driving my success. Ambitious to learn and grow in Information Technology. Resourceful, innovative, and flexible, constantly updating my knowledge. Consistently demonstrated proficiency in building and maintaining excellent communication and relationships with clients.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Xceptor Developer
eClerx Service Ltd
12.2022 - Current
- Expertise in configuring Input Format, Internal Format, Enrichments, Output Format, Message Processors, Processing Rules, Translation Tables, User Actions, Workflows etc
- Good Experience in setting up Xceptor.config file
- Configured Input Channels
- Actively participated on design walk through & scrum calls for the better understanding of the requirements
- Provided Expert support/solution to DEV team for new requirements and enhancements in existing PROD use cases
- Actively involved in Code Review, Release, and Deployments
- Automated Server Maintenance activity for PROD and COB
- Automated Weekly Report Delivery of PROD usecases that display usecase stats
- Designed Solution Document for use cases
Xceptor Developer
Wipro Ltd
04.2021 - 12.2022
- Actively participated on design walk through & scrum calls for the better understanding of the requirements
- Worked on Required R&D for development easy process.
- Worked on development and required data transformation of the project by using xceptor.
- whenever client needs change request on the existing process we implemented as per the requirement.
- Performed the unit testing thoroughly worked on the validations to give the defect free output.
- Have a sound knowledge on Message Processor, Translation Tables, Data Sets, Enrichments, Internal, Input and Output format components.
Senior Associate
Wipro Ltd
12.2018 - 01.2021
- Working with US Consumer Financial Services
- Coordinating with the onshore team and ensuring appropriate resolutions providing to the customers
- Handling Master and Visa cards, Auto Financial accounts
- Resolution of what customer dispute regarding credit cards
- Processing cases for credit Bureau Disputes queue
- Met all process guidelines including customer satisfaction, handle time and productivity
Education
Bachelor of Engineering - Electronics & communication
VTU
Belagavi, KarnatakaSkills
Automation/Data Transformation Tools
Xceptor v46,v47,v48
Query Languages
SQL, HTML
Data Bases
SQL Server
Operating Systems
Windows XP,7,8 10 pro
Other Tools
Microsoft Office 365
Communicationandleadership
- Excellent communication & interpersonal skills and adapting new technologies continuously.
- Motivated team player and ability to reflect leadership skills.
- Excellent in problem solving & analytical thinking and customer service (end-to-end users).
- Ability to work under pressure and deliver the project within SLA.
Certification
Xceptor core configuration foundation
Timeline
Xceptor Developer
eClerx Service Ltd
12.2022 - Current
Xceptor Developer
Wipro Ltd
04.2021 - 12.2022
Senior Associate
Wipro Ltd
12.2018 - 01.2021
Bachelor of Engineering - Electronics & communication
VTU