Summary
Overview
Work History
Education
Skills
Tamil and English
Timeline
Generic

Padmavathi C

Summary

Accomplished Team Leader at Omega Healthcare with a proven track record in enhancing client relationships and boosting team productivity. Expert in quality assurance and medical coding, demonstrating exceptional problem-solving and teamwork skills. Achieved significant improvements in project management and coding accuracy, underscoring a commitment to excellence and attention to detail.

Overview

16
16
years of professional experience

Work History

Team Leader

Omega Healthcare
07.2022 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Consistently meet deadlines and requirements for all production work orders.
  • Appreciating the impact of Customer relationship and ways to strengthen client relationship.
  • Monitoring and maintaining the Quality and Productivity.
  • Business Communication and Presentation to the internal/external clients.

Quality Analyst

Vee Technologies
04.2019 - 07.2022
  • Developed and maintained quality assurance procedure documentation.
  • Monitoring and maintaining the Quality through audits
  • Helping associates with their clarifications.

Senior Medical Coder

Elico HealthCare Services
09.2015 - 11.2017


  • Contributed to quality improvement initiatives by identifying areas for potential enhancement within the medical coding department.
  • Ensure the quality in terms of coding the documents
  • clarifying the doubts with associates.
  • Improved the knowledge in medical coding.

Coding Executive

Deccan Iservices Pvt Ltd
02.2014 - 09.2015

.

  • Optimized workflow for better project management, resulting in reduced errors and improved productivity.
  • Reviewed chart documentation to support ICD-10 and CPT codes and took action if documentation was not coded appropriately.

Coding Executive

India Healthcare Solutions
01.2012 - 02.2014
  • Optimized workflow for better project management, resulting in reduced errors and improved productivity.
  • Reviewed chart documentation to support ICD-10 and CPT codes and took action if documentation was not coded appropriately.

Quality Analyst

Omega Healthcare
05.2008 - 02.2011
  • Developed and maintained quality assurance procedure documentation.
  • Monitoring and maintaining the Quality through audits
  • Helping associates with their clarifications.

Education

No Degree - Medical Coding

Nittany Institute of BPO Management
Chennai
03.2008

Diploma in Nursing - DGNM

Sri Ramachanda University
Chennai
05.2003

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Appreciating the impact of Customer relationship and ways to strengthen client relationship
  • Business Communication and Presentation to the internal/external clients
  • Keeping the employee engaged and motivated
  • Decision Making – Working on Common Pitfalls and decision-making traps and ways to avoid that

Tamil and English

Read, write and speak

Timeline

Team Leader

Omega Healthcare
07.2022 - Current

Quality Analyst

Vee Technologies
04.2019 - 07.2022

Senior Medical Coder

Elico HealthCare Services
09.2015 - 11.2017

Coding Executive

Deccan Iservices Pvt Ltd
02.2014 - 09.2015

Coding Executive

India Healthcare Solutions
01.2012 - 02.2014

Quality Analyst

Omega Healthcare
05.2008 - 02.2011

No Degree - Medical Coding

Nittany Institute of BPO Management

Diploma in Nursing - DGNM

Sri Ramachanda University
Padmavathi C