Developed customer relationships, identified customer needs and provided technical solutions.
Provided product demonstrations to customers in order to educate them on the features and benefits of products.
Conducted periodic meetings with customers to review service levels and ensure satisfaction.
Created detailed reports on account activities, including sales pipeline updates, customer feedback, and other metrics.
Collaborated with internal teams such as engineering, marketing, and support to provide a comprehensive customer experience.
Assisted customers with troubleshooting issues related to product usage or performance.
Managed multiple accounts simultaneously while meeting deadlines for each one.
Researched industry trends and competitive offerings in order to identify opportunities for improvement or expansion of services offered by the company.
Devised and delivered technical presentations explaining options to customers and prospective customers.
Negotiated tender and contract terms to meet both client and company needs.
Documented account activities and generated sales reports.
Created sales or service contracts for customer review and acceptance.
Diagnosed and addressed problems with installed equipment.
Drafted, presented and responded to proposals for specific customer requirements with industry-specific solutions.
Recommended improvements to customers and demonstrated potential cost reductions and process improvements.
Planned various product configurations to meet diverse customer needs.
Discussed equipment needs with customers and engineers to determine system requirements.
Provided training and product support for other members of sales team.
Sales Executive
Zumax
New Delhi
12.2022 - 12.2023
Developed and implemented sales strategies to meet customer needs and increase revenue.
Cultivated relationships with existing customers to encourage repeat business.
Analyzed market trends and competitive landscape to identify opportunities for growth.
Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.
Negotiated contracts with clients on behalf of the company.
Identified new potential markets and developed plans for targeting them.
Attended industry events to build relationships with key contacts in the field.
Researched industry news and developments to gain insights into customer preferences.
Generated reports summarizing sales performance metrics and presented findings to management team.
Provided technical support during product demonstrations at client sites.
Monitored feedback from customers regarding product quality and suggested improvements accordingly.
Developed pricing strategies that maximized profits while remaining competitive in the market.
Managed a team of 5-10 sales representatives by providing guidance on best practices in salesmanship.
Maintained records related to sales for store management.
Prepared merchandise for purchase or rental.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Maintained knowledge of sales and promotions, return policies and security practices.
Organized store by returning merchandise to proper areas and restocked displays.
Answered store and merchandise questions and led customers to wanted items.
Graphic Designer
Swami Vivekanand Institute
New Delhi
06.2022 - 12.2022
Developed graphics, logos and layouts for product illustrations, company logos, and websites.
Creating and maintaining brand identities through consistent design elements across various materials.
Managed multiple projects simultaneously while meeting tight deadlines.
Collaborated with clients and stakeholders to ensure satisfaction of design deliverables.
Designed print materials such as brochures, flyers and posters for marketing campaigns.
Produced promotional displays and marketing collateral.
Produced vector and animated graphics for portions of television broadcasts.
Education
High School (CBSE) Humanities ( Psychology, Economic, English, Political Science, Hindi) -
Adarsh Public School
New Delhi
English Honours -
Navneet Collage
Mumbai, Maharashtra
Skills
Project Planning
Project Management
Client management
Project Delivery
Communication
Lead Generation
Email Marketing
Social Media Marketing
Team Leadership
Graphic Design
Client Services
Client Relations
Languages
English
First Language
Hindi
Advanced (C1)
C1
Timeline
Technical Account Manager
Let We Do It
01.2024 - Current
Sales Executive
Zumax
12.2022 - 12.2023
Graphic Designer
Swami Vivekanand Institute
06.2022 - 12.2022
High School (CBSE) Humanities ( Psychology, Economic, English, Political Science, Hindi) -