Summary
Overview
Work History
Education
Skills
Timeline
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Paige Gardner

Indianapolis,IN

Summary

With a proven track record at VCA Advanced Veterinary Care Center, I excel in delivering high-quality patient care under pressure, showcasing the ability to perform critical medical procedures and effectively communicate with pet owners. Expert in intravenous catheterization and renowned for exceptional multitasking skills, I significantly enhance patient outcomes and client satisfaction.

Overview

5
5
years of professional experience

Work History

Veterinary Technician

VCA Advanced Veterinary Care Center
07.2021 - Current
  • Effectively managing time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the emergency clinic.
  • Maintaining care of hospitalized patients by assessing changes in vital signs and alerting the doctors with concerns, calculating doses and administering medications intravenously, subcutaneously, and intramuscularly.
  • Caring for critical patients including animals with central lines, post-op emergency procedures including septic foreign body removals, GDV surgeries, splenic removal of hemoabdomen, patients with neurologic and seizure disorders, etc.
  • Triaging patients that come in through the ER by assessing vital signs, mentation, and medical history.
  • Performing sedated and anesthetized procedures, some on critical patients.
  • Kept owners updated on critical and non-critical patients, answered questions and educated owners regarding care both in and out of the hospital.
  • Maintaining empathetic composure while dealing with sensitive conversations and situations regarding euthanasia.
  • Maintaining a clean and organized work space, appropriately dealing with transmissible diseases and disinfecting after care.
  • Restraining animals in a way to minimize stress and harm to both the veterinarian and the patient.

Customer Service Representative

Petco
11.2020 - 07.2021
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Educated customers on proper care of exotic animals and assisted in choosing appropriate habits and nutrition.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Cared for exotic animals, maintained appropriate husbandry, used prior knowledge to recognize sick animals.

Cashier

Kroger Fuel Center
05.2020 - 08.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required, kept merchandise stocked and organized.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Associate of Applied Science - Vet Tech Institute

International Business College
Indianapolis, IN
12-2021

High School Diploma -

North Central High School
Indianapolis, IN
05-2020

Skills

  • Intravenous catheterization (saphenous, cephalic, and dorsal pedal veins)
  • Medication administration (SC, IV, IM)
  • Medical history collection
  • General anesthesia monitoring
  • Anesthesia administration
  • Obtaining x-rays of diagnostic quality
  • Pharmacy duties
  • Client education
  • Suture removal
  • Blood sampling
  • Medical record-keeping
  • Fluid therapy
  • Occular testing (fluorescein stain, IOP, STT)
  • Canine and feline intubation
  • Closed-chest CPR
  • Cytocentesis guided by ultrasound
  • Aseptic techniques
  • Specimen preparation
  • Wound management
  • Oxygen therapy
  • Open and closed gloving
  • Assisting in procedure
  • ICU and ER experience
  • Training

Timeline

Veterinary Technician

VCA Advanced Veterinary Care Center
07.2021 - Current

Customer Service Representative

Petco
11.2020 - 07.2021

Cashier

Kroger Fuel Center
05.2020 - 08.2020

Associate of Applied Science - Vet Tech Institute

International Business College

High School Diploma -

North Central High School
Paige Gardner