With a proven track record at VCA Advanced Veterinary Care Center, I excel in delivering high-quality patient care under pressure, showcasing the ability to perform critical medical procedures and effectively communicate with pet owners. Expert in intravenous catheterization and renowned for exceptional multitasking skills, I significantly enhance patient outcomes and client satisfaction.
Overview
5
5
years of professional experience
Work History
Veterinary Technician
VCA Advanced Veterinary Care Center
07.2021 - Current
Effectively managing time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the emergency clinic.
Maintaining care of hospitalized patients by assessing changes in vital signs and alerting the doctors with concerns, calculating doses and administering medications intravenously, subcutaneously, and intramuscularly.
Caring for critical patients including animals with central lines, post-op emergency procedures including septic foreign body removals, GDV surgeries, splenic removal of hemoabdomen, patients with neurologic and seizure disorders, etc.
Triaging patients that come in through the ER by assessing vital signs, mentation, and medical history.
Performing sedated and anesthetized procedures, some on critical patients.
Kept owners updated on critical and non-critical patients, answered questions and educated owners regarding care both in and out of the hospital.
Maintaining empathetic composure while dealing with sensitive conversations and situations regarding euthanasia.
Maintaining a clean and organized work space, appropriately dealing with transmissible diseases and disinfecting after care.
Restraining animals in a way to minimize stress and harm to both the veterinarian and the patient.
Customer Service Representative
Petco
11.2020 - 07.2021
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Educated customers on proper care of exotic animals and assisted in choosing appropriate habits and nutrition.
Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Cared for exotic animals, maintained appropriate husbandry, used prior knowledge to recognize sick animals.
Cashier
Kroger Fuel Center
05.2020 - 08.2020
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stocked, tagged and displayed merchandise as required, kept merchandise stocked and organized.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Associate of Applied Science - Vet Tech Institute
International Business College
Indianapolis, IN
12-2021
High School Diploma -
North Central High School
Indianapolis, IN
05-2020
Skills
Intravenous catheterization (saphenous, cephalic, and dorsal pedal veins)
Medication administration (SC, IV, IM)
Medical history collection
General anesthesia monitoring
Anesthesia administration
Obtaining x-rays of diagnostic quality
Pharmacy duties
Client education
Suture removal
Blood sampling
Medical record-keeping
Fluid therapy
Occular testing (fluorescein stain, IOP, STT)
Canine and feline intubation
Closed-chest CPR
Cytocentesis guided by ultrasound
Aseptic techniques
Specimen preparation
Wound management
Oxygen therapy
Open and closed gloving
Assisting in procedure
ICU and ER experience
Training
Timeline
Veterinary Technician
VCA Advanced Veterinary Care Center
07.2021 - Current
Customer Service Representative
Petco
11.2020 - 07.2021
Cashier
Kroger Fuel Center
05.2020 - 08.2020
Associate of Applied Science - Vet Tech Institute
International Business College
High School Diploma -
North Central High School
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