Paige Vanslager
South Bend
Summary
Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills. Ready to use and develop these skills in a teller or management role.
Overview
2025
2025
years of professional experience
Work History
Manager
South Bend Chocolate Factory
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Established team priorities, maintained schedules and monitored performance.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Credit Union Teller
Communitywide Federal Credit Union
09.2015 - Current
- Assisted in increasing credit union membership by promoting products and services to potential members during interactions.
- Supported branch operations by maintaining an organized work area and adhering to all security procedures.
- Reduced teller errors by consistently balancing cash drawer at the end of each shift.
- Enhanced member satisfaction by providing efficient and accurate transaction processing.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Cross-sold credit cards, loans and other bank products.
- Collaborated with loan officers to facilitate successful loan applications for credit union members seeking financing options.
- Promoted digital banking solutions to members, driving increased adoption of online platforms for managing their finances.
- Prevented potential fraud incidents by meticulously reviewing transactions for suspicious activity and following established protocols.
- Managed high volumes of transactions daily while ensuring accuracy, timeliness, and adherence to credit union policies.
Education
No Degree -
Marian High School
South Bend, IN06-2010
High School Diploma -
Washington High School
South Bend, IN06-2010
Skills
- Customer service
- Team leadership
- Time management
- Verbal and written communication
- Goal setting
- Policy implementation
- Financial management
- Work prioritization
- Computer skills
- Multitasking Abilities
- Hiring and training
Timeline
Credit Union Teller
Communitywide Federal Credit Union
09.2015 - Current
Manager
South Bend Chocolate Factory
No Degree -
Marian High School
High School Diploma -
Washington High School
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