Pakalapati Chaitanya

Seeking a challenging position that encourages continuous learning, new ideas, stimulates personal and professional growth. Wishing to be a part of the team working for the benefit of the organization by utilizing knowledge skills, experience and efforts.

• Father's Name: P. V. Ramana Murthy
• Date of Birth: 08/24/87
• Marital Status: Un-married

• Store Manager, Reliance Trends Main Road Kakinada, Handling a Team of 35 including Housekeeping, Maintenance and Security of Store with 13700 SQ FT, Keenly involved in general operations of the Stores include Maintaining Hygiene, Housekeeping & General Maintenance., Ensuring Store Achieving Its Targets and KPI’s by Regularly Following the Hourly Sales., Motivating the Team Members towards achieving the given Targets, Conducting Daily Briefings with Department Managers and Team Leaders for Smooth Running of Property, Conducting Weekly briefings and Trainings with All Department Staff., Responsible for Operations and Maintenance of Property., Ensure that all the SOP‘s are Following without any Deviations., Adhering to the Training Schedules, Team Development & Employee Retention.
• Cinema Manager, Carnival Cinemas Leonia Hyderabad, Handling a Team of 25 including Housekeeping, Maintenance and Security in unit of 3 Screen's., Keenly involved in general operations of the UNIT include Maintaining Hygiene, Housekeeping & General Maintenance., Ensure through Regular Monitoring of Guest Feedback, Prompt, Efficient and Accurate Service to all Guests., Addressing the issues related to service and complaints through Contact Carnival and resolving Customer Queries within 24 hours, Motivating the Team Members towards achieving the given Targets, Conducting Daily Briefings with Department HOD’s for Smooth Running of Property, Conducting Weekly briefings and Trainings with All Department Staff., Responsible for Operations and Maintenance of Property., Ensure that all the SOP‘s are Following without any Deviations., Adhering to the Training Schedules, Team Development & Employee Retention., Managing the Inventory and maintaining the wastage under control., Responsible for Programming and Schedule., Ensure Special Handling of V V I P and Government Officials., Ensure Special Handling of Block Bookings.
• Duty Manager, INOX VARUN BEACH VISAKHAPATNAM, Handling a Team of 20 Members of Operations Department in unit of 6 Screen's., Ensure through Regular Monitoring of Guest Feedback, Prompt, Efficient and Accurate Service to all Guests., Motivating the Team Members towards achieving the given Targets, Managing 6 Screens Entry, Intervals and Exits without any Issues., Conducting Daily briefings with Staff for Smooth Functioning of operations., Shift Planning and Work Allocations of Team Members on weekly and Daily Basis, Responsible for Operations of Box Office and Refuel., Ensure that all the SOP‘s are Following without any Deviations., Work in association with House Keeping Manager to make sure the Cleanliness of Multiplex., Ensure Special Handling of Block Bookings.
• Hotel Industry, Responsible for In House Guests Handling & attending their Problems., Ensure that all the operational standards set for all the equipment’s & processes are followed Coordinating with In Room Dining & House Keeping Departments to ensure smooth Guest Check-in., Work in association with the Executive Housekeeper for effective Room’s Management, Review reservations booked daily, Responsible for recording Company/Travel Agent Rates both in system and correspondence file., Monitoring Telephone Manner and General Performance of Front Office staff daily., Ensure special handling of repeat guests and VIP Guests., Supervising of Group Reservations.