Summary
Overview
Work History
Education
Skills
Certification
Extra Curricular Activities
Timeline
Generic

PALAK AGGARWAL

Chandigarh

Summary

Accomplished HR Head with over 10 years of progressive leadership in IT services organizations with 1200+ employees. Expert in manpower planning, performance mapping, HR business partner management, and Learning & Development. Proven ability to drive organizational growth, enhance employee engagement, and align HR strategies with business objectives through data-driven decision making and digital transformation initiatives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Vice President

Gemini Solutions
05.2020 - Current
  • Strategic HR Leadership
    Accomplishment:
    Developed and executed a comprehensive HR strategy aligned with business growth, supporting the company’s expansion from 800 to 1,200+ employees.
    Benefit: Enabled scalable HR operations and ensured seamless integration of new hires, supporting business scalability and market competitiveness.
  • Talent Management
    Accomplishment:
    Oversaw dynamic talent acquisition and retention strategies, reducing time-to-fill by 20% and improving quality of hire through innovative sourcing and employer branding.
    Benefit: Accelerated project staffing, enhanced team capabilities, and reduced onboarding costs.
  • Performance & Succession Management
    Accomplishment:
    Redesigned the performance evaluation process, driving a 30% improvement in performance review completion and alignment with business KPIs.
    Benefit: Increased employee accountability, supported merit-based promotions, and improved leadership pipeline.
  • Employee Engagement & Culture
    Accomplishment:
    Launched quarterly engagement surveys and recognition programs, increasing employee satisfaction scores by 15% and reducing attrition by 10%.
    Benefit: Boosted retention, reduced turnover costs, and fostered a positive, inclusive workplace culture.
  • Learning & Development
    Accomplishment:
    Orchestrated leadership development and technical upskilling programs, resulting in a 25% increase in employee certification rates and a 30% reduction in leadership pipeline gaps.
    Benefit: Strengthened internal talent, reduced external hiring costs, and improved service quality.
  • HR Digital Transformation
    Accomplishment:
    Led the implementation of an HRMS/ATS system, automating 70% of HR processes and reducing administrative time by 20%.
    Benefit: Streamlined operations, improved data accuracy, and enhanced HR service delivery.
  • Compliance & Policy Development
    Accomplishment:
    Ensured 100% compliance with labor laws, POSH, and data privacy regulations.


Assistant Manager HR

Orbit Technical Solutions & i3Synergist
06.2018 - 11.2019


Talent Acquisition and Management:

  • Managing the recruitment life cycle for sourcing the best talent from diverse sources after identification of manpower requirements for new/existing departments.
  • Conducted international recruitment drive of 200+ engineers in Singapore.
  • Conducting time to time campus recruitment drives to maintain a pipeline of potential hires.
  • Introducing Internship plans for additional bench resources.
  • Implement Talent Management Strategy covering leadership retention plans, succession and development plans.
  • Conduct restructuring exercises, span of leadership reviews and retention assessment.
  • Create comprehensive HR scorecard with key metrics related to attrition, census, hiring, rewards and training.


Implementation of HR processes

  • Support in driving Performance management system activities & coach/train the leaders in execution of PMS.
  • Involved in salary benchmarking, conducting timely performance reviews and appraisal


Training coordination

  • Responsible for the delivery of department wise trainings within the company
  • Maintenance of training material, training attendance, feedbacks and questionnaires.


Employee Engagement

  • Conduct team integration exercises.
  • Conducted CSR activities on behalf of the company.
  • Implement Rewards strategy and ensure effectiveness of the recognition systems.


Exit Management

  • Exit Formalities
  • Responsible for conducting the exit interviews.
  • Attrition report generation.

HR Executive

Maropost India Pvt. Ltd.
06.2017 - 05.2018
  • Acting as talent acquisition subject matter expert and driving end to end recruitment process in India.
  • Proactive sourcing and talent pipeline building for various business needs.
  • Create high quality job ads and business need/role specific sourcing strategies to identify the right talent for every role.
  • Create and run referral bonus programs.
  • ERP implementation (Digitization of HR processes).
  • Well verse with ATS like ZOHO, Naukri RMS.
  • Identified candidates who were potential exits in the month and successful in counselling as well as retaining them in coordination with the concerned operational heads.
  • Responsible for managing succession planning for critical positions
  • To suggest and strategize policies and interventions in almost all sub functions of HR like talent acquisition, training, Compensation and Benefits to support the overall business proposition

Management Executive

Indi Work Software Solutions & Dechen Consulting Group
01.2017 - 05.2017
  • Responsible for full spectrum of Employee Lifecycle management.
  • Carrying out induction/orientation programs for new recruits.
  • To carry out all the formalities for on boarding of candidate
  • Involved in recruitment cycle management and ensuring a smooth process till the position is closed and the candidate joins the organization.
  • Liaised with Tech Mahindra and Ford Motor Company to fill their vacancies in a timely manner.
  • Develop and implement HR policies and initiatives aligned with the overall business strategy including POSH, Leave management, Reward & Recognitions, flexible work schedule policies, Referral Bonus Programs and relocation policy

Education

Executive MBA -

LMTSM, Thapar University
01.2019

Bachelors of Arts - Pub Ad Honors

MCM DAV College for Women
01.2013

Senior Sec School - undefined

St. Joseph’s
01.2010

Senior Sec School - undefined

St. Joseph’s
01.2008

Skills

  • MS Suite

  • Power BI

  • Human Resource Information System

  • Management Information System

Certification

Compensation Management by University of Minnesota completed online through Coursera- April 2020 (92.5%)

Extra Curricular Activities

MCM Rotract Club (volunteer teaching) Event organizer at Vimarsh (Panjab University Fest)

Timeline

Assistant Vice President

Gemini Solutions
05.2020 - Current

Assistant Manager HR

Orbit Technical Solutions & i3Synergist
06.2018 - 11.2019

HR Executive

Maropost India Pvt. Ltd.
06.2017 - 05.2018

Management Executive

Indi Work Software Solutions & Dechen Consulting Group
01.2017 - 05.2017

Bachelors of Arts - Pub Ad Honors

MCM DAV College for Women

Senior Sec School - undefined

St. Joseph’s

Senior Sec School - undefined

St. Joseph’s

Executive MBA -

LMTSM, Thapar University
PALAK AGGARWAL