Summary
Work Experience, Amdocs (2016 - Current)
Work History
Skills
Education
Accomplishments
Hobbies
Work Availability
Timeline
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Palak Agrawal

Palak Agrawal

Data Analyst
GURUGRAM,HARYANA

Summary

Perceptive and logical data analyst with an ability to communicate with both technical professionals and end users to identify and translate business requirements. Aspire to use my vast experience of deployment of applications, business processes and solutioning in some new & challenging environment.

Work Experience, Amdocs (2016 - Current)

4+ years of experience in Telecom Billing and Ordering departments of Amdocs as Data Analyst lead to gained a vast knowledge on various SDLC processes, DevOps, part of multiple data automations and also have international exposure. In this tenure, worked on 6 complete different projects helped to learn different technologies and languages within the span.

Work History

MERE, Vodafone Netherlands

Amdocs
Gurgaon, Haryana
08.2020 - Current
  • Implemented a platform for VF Legacy systems in order to have the details of each and every customer on single place.
  • Automated multiple ongoing manual activities in order to have a proper reconciliation between the system by which the efficiency was increased by 40%.
  • Contributed in the migration of the customers from one legacy system to another by creating a robust system for the migration.

NEXT, Vodafone Italy

Amdocs
Pune, Maharastra
09.2019 - 07.2020
  • Gained experience on Amdocs developed platform for Big Data Projects - Amdocs Data Hub and implemented a system for VF related customers.
  • Individual billing system for every legacy operators in Italy was brought up under one roof by VF which includes implementation of proper order capturing for pre-paid SIMs, Loyalty tokens and Voucher Managements, Top-ups etc.
  • Worked closely with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.

CCR, Vodafone Netherlands

Amdocs
Gurgaon, Haryana
06.2018 - 08.2019
  • Developed a combined repository for the VF & Ziggo customers in order to provide a common benefits on multiple conditions.
  • Implemented the same on Big Data technologies using Hadoop, Hive and Oracle Database. Shell Scripting, Pig Language, Map-Reduced, Cloudera, Golden Gate and Elastic Search are few technologies used in order to process the huge amount of customer related data.
  • Reduced the manual effort by developing the repository by 60%.

Interconnect, Everything Everywhere - UK

Amdocs
Pune, Maharastra
06.2017 - 05.2018
  • Implemented a platform for providing the facility build a communication between multiple service providers.
  • Creation plus enhancement of price plans, SOC (packs), Call rate changes etc.,into the database to support the code logic built for
    handling the billing system of EE client

ILT (IT Legacy Transformation), AT&T

Amdocs
Pune, Maharastra
10.2016 - 05.2017
  • Implemented the synchronization of the code for the receiving the telecom product orders to AT&T in both Midwest and Southwest Regions.
  • Used coordination and planning skills to achieve results according to schedule.

ADWRS, aT & T

Amdocs
Pune, Maharastra
02.2016 - 09.2016
  • Developed a wireline network using Ring topology in order to have maximum benefits and least defects while communication between 3 cities.
  • Collaborated on all stages of systems development lifecycle, from requirement gathering to production releases and delivered the application code on time.

Skills

Problem Solving Ability

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Education

Bachelor of Engineering - Computer Science

Swami Vivekanand Collage Of Engineering
Indore
05.2011 - 06.2015

Accomplishments

  • Gained opportunity for an International (Maastricht) and a National (Pune) exposure with Business Clients as Team Representator.
  • Organized multiple virtual events within the team and cross -teams in order to boost the motivation of the teams in COVID times.
  • Runner-up in Online Ludo and Badminton tournaments at Office levels.Planned and executed multiple team outing and gathering as a part of cultural activities.

Hobbies

Listening music

Painting

Playing Badminton

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

MERE, Vodafone Netherlands

Amdocs
08.2020 - Current

NEXT, Vodafone Italy

Amdocs
09.2019 - 07.2020

CCR, Vodafone Netherlands

Amdocs
06.2018 - 08.2019

Interconnect, Everything Everywhere - UK

Amdocs
06.2017 - 05.2018

ILT (IT Legacy Transformation), AT&T

Amdocs
10.2016 - 05.2017

ADWRS, aT & T

Amdocs
02.2016 - 09.2016

Bachelor of Engineering - Computer Science

Swami Vivekanand Collage Of Engineering
05.2011 - 06.2015

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Palak AgrawalData Analyst