Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Timeline
Palak Bansal

Palak Bansal

Hyderabad

Summary

Quality Engineer with 10+ years of experience in automation (Cypress, Selenium), API testing, and performance testing (JMeter). Proficient in CI/CD (Jenkins), BDD (Cucumber), SQL, and Power BI reporting. Strong background in Agile/Scrum, with onshore experience in the UK for a major banking client. Skilled in end-to-end testing across web and mobile applications, with domain expertise in Banking, CRM, and GRC. Known for clear communication, client collaboration, and delivering high-quality, reliable solutions.

Overview

11
11
years of professional experience

Work History

Quality Assurance Manager

Dynamatix Analytics
01.2024 - Current
  • Leading QA and UAT for GRC and banking projects, ensuring timely, high-quality releases.
  • Enhancing automation using a scalable Cypress framework, and exploring low-code solutions with Playwright and Python .
  • Managing end-to-end testing across UI , API , database , and performance layers.
  • Collaborating with clients to align QA strategy with evolving business needs .
  • Driving QA training initiatives to strengthen team skills and embed a quality-first culture .

Quality Assurance Lead

Transition Computing Pvt Ltd
05.2019 - 12.2023
  • Led QA and UAT for CRM and accounting domain projects, ensuring timely, high-quality releases.
  • Managed end-to-end responsibilities , from requirement gathering , testing , and continuous product improvement .
  • Performed UI , API , database , and performance testing to ensure functional, reliable software.
  • Developed a Cypress-based automation framework to enhance test coverage and efficiency.
  • Created Power BI dashboards to track and communicate release progress .
  • Collaborated with clients to capture requirements and align solutions with business objectives.

Test Engineer

IBM India Pvt Ltd
08.2014 - 11.2018
  • Maintained and enhanced an existing regression framework using TestNG , Maven , and Selenium to improve efficiency.
  • Created test scenarios , scripts , and flowcharts to streamline testing workflows.
  • Performed cross-browser and device testing using Eggplant for a consistent user experience .
  • Managed defect lifecycle , ensuring timely resolution, and alignment with delivery timelines.
  • Collaborated with business, development, and environmental teams for smooth test execution.

Education

Bachelor of Engineering - Electronics and Communication

Samrat Ashok Technological Institute, Vidisha, MP
01.2014

GPA: GPA: 85.4

Skills

  • Testing Frameworks: Cypress, Selenium, Playwright, BDD with Cucumber
  • Test Management Tools: Jira, Tuskr, HP ALM, Azure Boards
  • CI/CD Tools: Jenkins, GitHub Actions, Azure DevOps
  • Performance & API Testing: JMeter, Postman
  • Automation & Scripting: JavaScript, Java, Python (basic proficiency)
  • Version Control & Collaboration: Git, GitHub
  • Reporting & Dashboards: Power BI
  • Utilities & IDEs: Visual Studio, Eclipse, SelectorHub, ChroPath, Eggplant
  • Database Tools: MySQL, Microsoft SQL Server Management Studio (SSMS)
  • Cloud & Performance Testing: AWS, Azure
  • Project Methodologies: Agile (Scrum), Waterfall
  • Platforms & OS: Windows 10, Android, iOS
  • Applications: Web-based and Mobile
  • Domain Expertise: GRC, CRM, Banking
  • Productivity Tools: Microsoft Word, Excel, PowerPoint

Accomplishments

  • Successfully designed and implemented a Cypress-based automation framework , significantly improving test efficiency and reducing regression cycle time by 50%.
  • Led QA and UAT efforts across CRM and GRC projects, ensuring consistent delivery of high-quality releases in fast-paced Agile environments.
  • Developed and presented Power BI dashboards to provide real-time visibility into release metrics and QA progress for business stakeholders.
  • Conducted a proof of concept on low-code automation using Playwright with Python , supporting innovation in testing strategies and tools.
  • Awarded the “Pride Award” by Nationwide Building Society (UK) for outstanding onshore QA contributions and cross-functional collaboration.

Hobbies and Interests

  • Social Work (TeamEverest, ConnectFor)
  • Reading (Goodreads profile: https://www.goodreads.com/user/show/63166762-palak-bansal)
  • Writing (Medium profile: https://medium.com/@palakbansal13_39668)

Timeline

Quality Assurance Manager - Dynamatix Analytics
01.2024 - Current
Quality Assurance Lead - Transition Computing Pvt Ltd
05.2019 - 12.2023
Test Engineer - IBM India Pvt Ltd
08.2014 - 11.2018
Samrat Ashok Technological Institute - Bachelor of Engineering, Electronics and Communication

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