PALAK CHAWLA
New Delhi
Summary
Detail-oriented Administrative Assistant with expertise in patient record management and data entry. Enhanced office efficiency and customer relationships through operational strategy development. Improved processes to boost productivity. Skilled in Microsoft Excel with a proactive approach to problem-solving.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Clinic Dermatech
02.2025 - Current
- Organized patient records and maintained confidentiality of information.
- Entered data into spreadsheets to ensure accurate record-keeping.
- Managed office supplies inventory by monitoring stock levels and ensuring availability.
Front Office Manager
Dr Haror's Wellness
03.2023 - 01.2025
- Managed daily front office operations and ensured smooth guest check-in processes.
- Monitored front office supplies and managed inventory, ensuring availability for seamless operations.
- Analyzed customer feedback data to pinpoint improvement areas, enhancing guest experience.
Front Office Manager
Tour & Travels
01.2022 - 02.2023
- Managed front office operations, enhancing service delivery through streamlined processes.
- Crafted and executed guest satisfaction strategies, improving operational efficiency and guest experiences.
- Managed daily front office operations and ensured smooth workflow.
- Supervised front desk staff and provided ongoing training and support.
- Coordinated patient appointments and maintained scheduling software accuracy.
Education
Bachelor of Commerce - Accounting and Finance
Delhi University
Delhi UniversityHigh School Diploma -
Cbse
DelhiSkills
- Patient care coordination
- Patient record management
- Customer relationship management
- Data entry accuracy
- Workflow optimization
- Office supply management
- Customer feedback analysis
Affiliations
Audits
Timeline
Administrative Assistant
Clinic Dermatech
02.2025 - Current
Front Office Manager
Dr Haror's Wellness
03.2023 - 01.2025
Front Office Manager
Tour & Travels
01.2022 - 02.2023
Bachelor of Commerce - Accounting and Finance
Delhi University
High School Diploma -
Cbse