Palak Gupta
Chief Sales Officer
Mumbai
Summary
Persistent leader and all time Sales person eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure management position. Ready to help the company to achieve their goals.
Overview
13
13
years of professional experience
Work History
Chief Sales Officer
Irish Expert
09.2023 - Current
- Leveraged data-driven insights to inform decision-making and set more accurate sales forecasts, budgets, and targets.
- Expanded product offerings through successful negotiation and acquisition of complementary businesses or partnerships.
- Championed internal collaboration between departments to foster greater synergy in achieving overall company objectives.
- Implemented innovative pricing models that increased revenue while maintaining competitiveness in the marketplace.
- Optimized sales operations by implementing efficient processes, tools, and technology solutions.
- Boosted sales revenue by implementing strategic initiatives and fostering strong relationships with key clients.
- Inspired a culture of accountability within the sales department through transparent goal setting, regular performance reviews, and recognition programs.
- Strengthened company''s reputation as a trusted partner by providing exceptional customer service and support throughout the entire sales cycle.
- Maximized profit margins by analyzing cost structures, identifying inefficiencies, and executing cost-saving measures across the organization.
- Developed a high-performing sales team through effective recruitment, training, and coaching strategies.
- Increased market share by identifying new business opportunities and collaborating with marketing to develop targeted campaigns.
- Developed sales strategies aligned with the company''s long-term vision, positioning it for sustained growth and market leadership.
- Established performance metrics and monitored progress against goals to drive continuous improvement within the sales organization.
- Improved customer satisfaction ratings by streamlining the sales process and enhancing communication channels.
- Collaborated with cross-functional teams to ensure seamless delivery of products or services for maximum client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Senior Manager
Times Group
01.2023 - 08.2023
- Generated an incremental revenue of INR 1-1.5 Cr
- Month on month through a team of 30 members
- Planned and executed target achievement strategies by maintaining sales data and preparing the comparison sheet
- Distinction of holding least refund% across teams within the range of 3-5%
- Handled the executive education Program of Top IIMs
- Outperformed assigned targets by 100 to 120%
- Trained and mentored team and led key initiatives to improve their overall performance and help them grow internally.
Senior Manager
Unacademy
08.2021 - 12.2022
- Generated an incremental revenue of INR 70 - 80 Lakhs month on month through a team of 45 members
- Planned and executed target achievement strategies by maintaining sales data and preparing the comparison sheet
- Distinction of holding least refund% across teams within the range of 3-5%
- Improved team performance through analysis and feedback
- Outperformed assigned targets by 100 to 120%
- Trained and mentored team and led key initiatives to improve their overall performance and help them grow internally.
Team Manager
Vedantu
01.2021 - 07.2021
- Accelerated sales and revenue figures through a team of 10 to 15 members
- Mentored team in terms of revenue generation, customer acquisition, relationship building and sales
- Outdid assigned targets and maintained the highest conversion and highest ARPU rate.
Team Lead
Lido Learning
11.2019 - 12.2020
- Handled sales and revenue generation functions through a team of 10 for 8 months
- Appreciated and awarded the top Performer prize for 4 consecutive months
- Played a major role as the core team for the start of online sales and generated the highest revenue during the initial phase of Covid
- Closed the first B2B lead and a business deal of INR 65 lakhs during the pandemic times.
Sales Trainer
Reliance Nippon Life Incurance
07.2016 - 05.2018
- Trained officials on Online/Offline Marketing & Sales through identification and analysis of gaps in their performance
- Closed multiple Business deals during field training
- Handled client enquiries & need analysis of potential leads and apart from product training with need analysis and development according to market.
Promotional Manager (Sales & Marketing)
JONA LED, R.K. Enterprises
01.2015 - 06.2016
Online Marketing Executive
Success Mantra
06.2014 - 11.2014
Edge Coordinator (Contractual)
TATA Interactive System, TIS
09.2013 - 05.2014
Academic Counselor
Fact Academy
07.2011 - 08.2013
Education
Post Graduate Certificate Program in Advanced Marketing Management -
IIM Indore
BCom., Accounting And Finance - undefined
J.P.University, Bihar
01.2013 -
Skills
Business development and planning
Sales funnel management
Pricing strategy
Sales Strategy Implementation
Sales process optimization
Staff Management
CRM proficiency
Database Management
Revenue Generation
Profit and Loss Management
Annual Planning
Change and Growth Management
Timeline
Chief Sales Officer
Irish Expert
09.2023 - Current
Senior Manager
Times Group
01.2023 - 08.2023
Senior Manager
Unacademy
08.2021 - 12.2022
Team Manager
Vedantu
01.2021 - 07.2021
Team Lead
Lido Learning
11.2019 - 12.2020
Sales Trainer
Reliance Nippon Life Incurance
07.2016 - 05.2018
Promotional Manager (Sales & Marketing)
JONA LED, R.K. Enterprises
01.2015 - 06.2016
Online Marketing Executive
Success Mantra
06.2014 - 11.2014
Edge Coordinator (Contractual)
TATA Interactive System, TIS
09.2013 - 05.2014
BCom., Accounting And Finance - undefined
J.P.University, Bihar
01.2013 -
Academic Counselor
Fact Academy
07.2011 - 08.2013
Post Graduate Certificate Program in Advanced Marketing Management -
IIM Indore