Summary
Overview
Work History
Education
Skills
Awards And Achievements
Timeline
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PALAK GUPTA

PALAK GUPTA

New Delhi, NCR

Summary

Experienced Quality Assurance and Business Analyst with four years of comprehensive experience in software testing and business analysis. Skilled in designing, implementing, and managing complex systems. Adept at delivering test and business-driven strategies across the Oil & Gas and Healthcare sectors, with a proven track record of developing innovative solutions tailored to client needs.

Overview

4
4
years of professional experience

Work History

Senior Analyst

Tata Consutancy Services Ltd. | Project: Petronas
12.2024 - Current
  • Executed comprehensive end-to-end testing activities, including system, functional, integration, regression, smoke, sanity, ad-hoc and UAT testing.
  • Collaborated closely with business stakeholders to translate requirements into executable test scripts.
  • Designed and executed detailed test plans and strategies tailored to specific project requirements.
  • Conducted meetings with business and project managers to ensure alignment of wireframes, SRS, and user stories with business needs.
  • Authored and secured approvals for documentation related to UAT and production deployments, and conducted UAT walkthroughs to ensure stakeholder alignment and readiness.
  • Coordinated communication among business, development, and testing teams by facilitating Scrum calls and bi-weekly sprint meetings.
  • Engineered a continuous integration/continuous development process for testing, defect identification, tracking, and collaboration with cross-functional teams.

Quality Assurance Analyst

Tata Consultancy Services Ltd. | Project: DaVita Kidney Care
07.2021 - 12.2024
  • Developed and maintained robust regression test suites utilising industry-standard QA tools and implemented Agile and Waterfall methodologies to streamline testing procedures.
  • Conducted regular stand-up and client meetings to provide detailed walkthroughs of test cases and results to the business team, ensuring compliance with industry standards and identifying opportunities for continuous improvement.
  • Achieved significant efficiency gains: a 50% increase in testing efficiency and a 30% reduction in average defect resolution time.
  • Adapted effectively to both Waterfall and Agile methodologies, ensuring robust quality assurance and seamless communication across project stages.
  • Ensured rigorous defect identification, tracking, and prioritization, maintaining quality through continual regression and ad-hoc testing.
  • Fostered a culture of continuous improvement and employee development by providing training, knowledge transfer, and performance feedback to enhance team skills and productivity.
  • Documented and reported executed test scripts and defects across all statuses. Monitored requirement changes for timely confirmation and alignment.

Education

Bachelor of Technology - Computer Science and Engineering

Inderprastha Engineering College
Ghaziabad, UP
06.2021

12th Board -

Modern Academy
01.2017

10th Board -

Modern Academy
01.2015

Skills

Engagement experiences: Quality Assurance, Business Analysis, Stakeholder communication and Process Improvement

Software proficiency: Microsoft Office, application lifecycle management tool, JIRA, Azure DevOps Server, Confluence, Figma, Dynamsoft

Database: Microsoft SQL Server 2018, MS Excel

Awards And Achievements

Professional Awards:

  • Star Team Award (2021, 2022, 2023, 2024, 2025)
  • TCS Wings Assessment: Distinction in Articulation Skills -Tata Consultancy Services, July 2023
  • Maitree Prize, January 2023
  • Enthusiast certificate and Xcelerate Warrior Certificate, June 2023
  • Applause for Team Award and Continuous Feedback Star Certificate, November 2022

Academic and Extracurricular Achievements:

  • Udbhav (IPEC Annual Cultural Techno-Fest Fiesta): First position in duet dance competition (2019)
  • Expressions (E-SAC Society of IPEC): First position in duet dance competition (2019)
  • First position in the Inter-house basketball competition, Modern Academy Senior Secondary School, Ghaziabad, 2017.
  • Itihaas Anveshan: Zonal Finalist, Young Writers’ Forum in the “Udgaar” Category, 2014.

Timeline

Senior Analyst

Tata Consutancy Services Ltd. | Project: Petronas
12.2024 - Current

Quality Assurance Analyst

Tata Consultancy Services Ltd. | Project: DaVita Kidney Care
07.2021 - 12.2024

Bachelor of Technology - Computer Science and Engineering

Inderprastha Engineering College

12th Board -

Modern Academy

10th Board -

Modern Academy

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