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Associate Principal Engineer

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Customer and Operations Analyst with expertise in banking and financial services, focusing on data analysis and process optimization. Demonstrated success in resolving complex operational issues through data-driven insights and collaboration with stakeholders. Skilled in enhancing operational efficiency and ensuring compliance with regulations and service standards. Recognized for translating analytical findings into actionable strategies that improve customer experience and drive business results.

MBA student specializing in Finance and Marketing at IILM University, Gurgaon, with an interest in financial analysis, marketing strategy, and consumer behavior. Eager to apply academic knowledge and analytical skills to real-world business challenges.

Results-driven Data Analyst with over 8 years of experience in data analysis and process automation. Proficient in Power BI, Advanced Excel, and Python for developing insightful dashboards and optimizing workflows. Dedicated to enhancing organizational performance through data-driven insights and efficiency in decision-making.

Dynamic customer service professional with extensive experience at Swiss beauty & Teleperformance, excelling in escalation handling and SLA compliance. Proven track record in enhancing customer satisfaction through effective problem-solving and operational coordination. Skilled in training teams and utilizing CRM platforms to streamline processes, ensuring a seamless customer experience.

 Recent graduate with foundational knowledge in Psychology and hands-on experience gained through academic projects and fieldwork. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. 

 Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.  Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. 

Enthusiastic Camp Counselor with childhood education background and diverse sports knowledge. Supervised community-based children's sporting activities and promoted development of good sportsmanship and self-confidence. Excellent communications and relationship-building skills enabled achievement of desired goals.
Energetic Camp Counselor experienced in directing camp activities and helping school-aged children develop confidence and achieve life goals. Skilled at planning, executing and supervising activities including arts, sports and hikes. Strong interpersonal communication abilities that encourage fun while sustaining camp missions.
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Successful at working under pressure and with minimal error to park, secure and retrieve guests in lots and parking garages. Reliable in maintaining safety standards and minimizing risks.

Experienced professional offers over 1 year of working in the airline industry. Proven skills in responding to emergencies and maintaining a calm demeanor under pressure. Pursuing Flight Attendant position to provide exceptional customer service to travelers. Easy to communicative person, have positive thinking, and love to take care of my friends, family, and passengers. Work well under pressure situations and always solve problems with heart-to-heart. Work well in a multi-culture environment.

palak pandey

Education

MBA - Finance, Human Resource

Bachelor of Arts - Finance

High School Diploma -

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MBA - Finance, Human Resource

Bachelor of Arts - Finance

High School Diploma -

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